Department for Work and Pensions

Steve Darling Excerpts

Tuesday 30th June 2026 Commons Chamber

[Steve Darling (Torbay) (LD)]

There are 96,000 civil servants working for the DWP; it is very much a leviathan. Most of those that I have come across are incredibly committed individuals who are professional and want to do the best for their community. What a sad thing it is that it feels like they are lions led by donkeys.

When the Work and Pensions Committee has engaged with senior civil servants and the Secretary of State, it feels as if they are trying to wrestle a greased pig; there is a lack of grip and engagement with some of the challenges, and there are many moving parts in the DWP. When they come to wrestle the pig, it is disturbing that they then discover that the Chancellor has set them up to fail with the national insurance hike, which has sabotaged the opportunities for many young people who then end up NEET. It is also disturbing that there has been a failure to properly reform business rates and manage utility bills, which continue to be an issue, particularly for our hospitality sector.

There is much that I had hoped to cover in this speech, but I will cover just a couple of areas. Access to Work is a scheme that can result in real opportunities for people with disabilities or long-term illnesses. The Public Accounts Committee published a report on 12 June which highlighted that the target date for dealing with new Access to Work claims is five weeks, but it now takes up to 37 weeks. That puts people with disabilities and their employers in an invidious situation. Again, we need better tech to process claims, simpler systems and, as the Public Accounts Committee said, a firmer grip on the situation.

At the other end of the spectrum are the WASPI women—women who the Labour party campaigned with before the general election, made promises to and then promptly dropped like a hot potato. Labour Members said all the right things when the report came out—they even apologised—but they failed to deliver the compensation. WASPI women have again resorted to judicial review, but there need to be safeguards around the cost challenge that they face. The Government are failing to give those assurances. While it does not interfere with the judicial review, will the Minister give some assurances about the cost limitation for those campaigners? WASPI women deserve their day in court.

I would welcome the Minister commenting on what appear to be 130 job cuts at Cotswold House in Torquay, which were announced last week by the Department for Work and Pensions. There are alternative locations elsewhere in the country for those people, but there are none in Torquay. That is disturbing. The DWP took on new, young people at entry-level jobs only in March, yet a few short weeks later they are effectively on notice. They either have to move to Exeter or Plymouth to work or be out of a job. I look forward to the Minister’s comments.

[Madam Deputy Speaker (Ms Nusrat Ghani)]

I call the shadow Minister.