Rural Payments Agency: Basic Payment Scheme

Steve Barclay Excerpts
Tuesday 24th March 2015

(9 years, 8 months ago)

Commons Chamber
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George Eustice Portrait George Eustice
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We are giving some of the larger agents, representing just short of 20,000 farmers, access to the online system. We will not be able to give that access to all agents because of the training required and the time scale needed to enable them to use it. All farmers must still register online, and they will be able to download maps. Those who have simple claims will be able to sign a declaration to say that their land use has not changed and is still simple, such as permanent pasture. I take on board my hon. Friend’s point about errors. As I said, I have been pressing the RPA to take the most generous possible interpretation of the EU regulations. The regulations are clear that where an error is not the farmer’s fault, no penalty can be levelled against them.

Steve Barclay Portrait Stephen Barclay (North East Cambridgeshire) (Con)
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Before he steps down from the House very shortly, I join colleagues in paying tribute to the work of my neighbour, my right hon. Friend the Member for South East Cambridgeshire (Sir James Paice), not only for his work in clearing up the mess that we inherited with the RPA but his wider work on behalf of farmers.

My hon. Friend mentioned the 15 digital centres that are going to provide assistance. Will he update the House on what additional resource allocation will be put in place to help with the bureaucracy and the difficult conversations that farmers may have with helplines?

George Eustice Portrait George Eustice
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Yes. We have started to treat these digital centres as drop-in centres so that farmers can drop in on them without an appointment. During this crucial period, we are redeploying staff from DEFRA to the RPA to ensure that the helpline and the digital support centres are fully manned and have the capacity to cope with anything thrown at them.