(10 years, 7 months ago)
Commons ChamberI am sorry that the hon. Lady takes that view. For one digital service that we provide—the lasting power of attorney—the assisted digital for those who are not online is provided by a number of groups that specifically help elderly people. Where there is a digital service, we are insistent that there is an assisted digital service for those who are not currently online. We want to do much more to increase digital inclusion, so that more people are online.
T5. Will my right hon. Friend update the House on the progress that has been made in reducing the running costs of the Government estate?
We have made very considerable reductions. No leases can be signed anywhere in Government, nor any break point passed, without my agreement. That has enabled us to reduce significantly the amount of property occupied by central Government. We also have a big programme that is making significant progress in co-locating all parts of the public sector in one place in more and more towns around the country.
(11 years, 9 months ago)
Commons ChamberT5. What services have been affected by the PCS strike today? Does my right hon. Friend agree that responsibility for the strike lies exclusively with the PCS leadership?
That is exactly right. I can confirm that there has been minimal impact on public services and that the public will have been inconvenienced to a very small extent by today’s strike. The borders at the airports and ports have been properly manned, queues have been minimal and I am delighted to say that at Birmingham airport alone, there have been significant seizures of illegal drugs to the benefit of protecting the public.
(14 years, 1 month ago)
Commons ChamberOne of the problems with the delivery of public services in the past was the previous Government’s focus on delivery through either private contractors or existing local and central Government bodies. Many public sector workers were thus prevented from suggesting innovative ideas for the more efficient and cost-effective delivery of services. How will they now be encouraged to come forward with their ideas?
We have already encouraged them to come forward with ideas. As part of the spending challenge that we launched in the summer, we invited public sector workers to come up with ideas to save money while protecting front-line services, and 65,000 of them did so, indicating a huge amount of pent-up frustration. We are now encouraging as many of them as possible who are interested not only in having ideas but in putting them into effect to form worker co-operatives to spin out of the public sector while continuing to deliver services.