Jhoots Pharmacy

Debate between Stephen Kinnock and Melanie Onn

Wednesday 15th October 2025 Commons Chamber

[Stephen Kinnock]

I thank the hon. Member for those questions. I would certainly be happy to meet Members who have Jhoots in their constituency and are affected. I will update the House. We are looking at strengthening the regulation, but there are some constraints on what I can say, because so much of this is now going through legal process. There is pushback, and we do not want to do anything to jeopardise the legal action we are taking through the appeal process, so I will have to be relatively circumspect in what I say. I am happy to have those discussions and to update the House.

I am confident that ICBs can take this forward. In most cases across the country, our assessment is that there is a pharmacy within striking distance of a Jhoots, but certainly in those areas where there is not, that may require particular follow-up action. My officials and I will be following up with those ICBs to ensure that the appropriate action is being taken.

[Melanie Onn (Great Grimsby and Cleethorpes) (Lab)]

Five members of staff from Jhoots pharmacy in Laceby Road have been to see me. They have been going into work, but they have not been paid since July. It is absolutely appalling. Can the Minister set out what pressure he and the Department can bring to bear on this chain, which has now unfortunately closed its doors for good?

[Stephen Kinnock]

I agree with absolutely every word that my hon. Friend has just said. It is completely unacceptable that people are coming into work, doing an honest day’s work and then not receiving an honest day’s pay. Unfortunately, there is a limit to what we can do, because pharmacies are private businesses and each employer is required to fulfil their legal obligations to pay their staff. I recommend that the members of staff she mentions contact ACAS and their trade union the PDA, if they are not already in touch. For those who are not members of that union, I strongly recommend joining a trade union and seeking legal advice from it. That is a vital part of what trade unions do. They need to take action to force Jhoots to do the right thing.

Oral Answers to Questions

Debate between Stephen Kinnock and Melanie Onn

Tuesday 25th March 2025 Commons Chamber

[Stephen Kinnock]

My hon. Friend has demonstrated again that she is a tireless campaigner for the people of Aldershot, and I am sorry to hear of the challenges faced by her constituents. This Government will deliver 700,000 more urgent dental appointments a year, and will recruit new dentists to the areas that need them most. My hon. Friend’s local ICB has been asked to deliver nearly 7,000 of those additional urgent care appointments in the year from April. In the long term, we will reform the dental contract with the sector, with a shift to focusing on prevention and improving the retention of NHS dentists.

[Melanie Onn]

The Secretary of State and Ministers’ commitment to 700,000 more emergency dental appointments is already taking effect in my NHS area, with an extra 27,000 slots, and the feedback is excellent. However, constituents have told me that some dentists seem to be removing non-emergency patients from their lists. Can the Minister please reassure them that their NHS dentists will be there when they need them?

[Stephen Kinnock]

As my hon. Friend says, we are delivering 700,000 additional urgent appointments. Patients are not limited to a registered practice in England, and practices are required to keep their status up to date on the NHS website. Anyone struggling to find a dentist should go to nhs.uk or call 111. It is also clear that while NHS England is not mandating an approach to the purchasing of these additional appointments, ICBs could consider either buying more appointments through new or recommissioned contracts or modifying existing contracts, and/or using flexible commissioning.