Jhoots Pharmacy

Debate between Stephen Kinnock and Josh Dean

Wednesday 15th October 2025 Commons Chamber

[Stephen Kinnock]

The hon. Member is right: this is about making the regulatory framework more robust. As I have pointed out, it is robust on pharmacists, on technicians and on pharmacy premises, but it is simply not strong enough when it comes to pharmacy business owners. The unprecedented case of Jhoots is throwing that into sharp relief. That is what we are working on at pace. I will be happy to update her once we have some clear progress on the plan and strategy to beef up the regulatory framework to ensure that this kind of thing can never happen again.

[Josh Dean (Hertford and Stortford) (Lab)]

Last week I met staff from Jhoots Pharmacy in Thorley and was shocked when they told me that they had been unpaid for months but were still working. Some were struggling with their mortgages or unable to afford food for their children’s school lunches. Their concern was for their residents, many of whom are elderly and vulnerable, who have been left without essential medication because of stock issues and unexpected closures. They are good, decent people who want to provide a community service for our residents. Will the Minister assure my constituents directly that the Department will look at all possible options and work across Government where relevant to address the situation that allowed this to become a problem and the specific situation affecting my constituents now?

[Stephen Kinnock]

I pay tribute to my hon. Friend’s constituents, who are clearly going through an extremely difficult and challenging time. I strongly recommend that they contact ACAS and the PDA, or another trade union if they happen to be a member of one. His key point is about how we can ensure that this does not happen again. The GPhC is taking enforcement action against individual pharmacies and we have to wait for the outcome of those actions—some of those are going through appeal processes. As soon as one of those actions has concluded, that will greatly facilitate and catalyse the process for going after any pharmacy that is not delivering to the service standards that we would expect.

Oral Answers to Questions

Debate between Stephen Kinnock and Josh Dean

Tuesday 22nd July 2025 Commons Chamber

[Josh Dean (Hertford and Stortford) (Lab)]

T4. My ADHD—attention deficit hyperactivity disorder—diagnosis in May this year helped to answer questions about my life and to put support in place to improve it, but we know that over 300,000 children are waiting for an assessment and that untreated ADHD affects educational attainment, employment prospects and health outcomes. Will the Secretary of State set out the Department’s plans to improve access to assessments and treatment for ADHD? Will he work across Government to develop a long-term, joined-up approach to ADHD care?

[The Minister for Care (Stephen Kinnock)]

I commend my hon. Friend for bringing his personal experience to bear on this important matter. NHS England’s independent ADHD taskforce is looking at how to provide support for people with ADHD and how to improve it. We are considering the taskforce’s interim report and look forward to the final report later this year. The taskforce is joined up with expert groups established across Government to provide advice on meeting the needs of neurodivergent children and young people in education, and on boosting neurodiversity inclusion at work.

Mental Health Bill [ Lords ] (Sixth sitting)

Debate between Stephen Kinnock and Josh Dean

Committee stage
Tuesday 17th June 2025 Public Bill Committees

[Stephen Kinnock]

This amendment seeks to overturn the previous amendment tabled—sorry, I should have said “the clause”. The clause seeks to overturn the previous amendment, tabled by Earl Howe and Lord Kamall. Although we support the intention of the amendment, our view continues to be that it would be duplicative.

There are already many ways in which service user feedback is used to inform policy and practice. For instance, every year the Care Quality Commission conducts thousands of interviews and visits with people detained under the Mental Health Act 1983. That may result in the CQC investigating a complaint or requiring an action statement from providers about service improvements. Although there may be room to enhance existing feedback mechanisms, we would prefer to improve what we have rather than create something new that would risk confusion.

If the objective is to provide time and space for the person to reflect on their past experiences post-discharge, I reassure the Committee that that should already form a part of co-producing a person’s care in the community plan. We also intend to create space for individuals to reflect on past experiences when making their advance choice document, with facilitation from a suitably qualified person.

[Josh Dean (Hertford and Stortford) (Lab)]

Young people who have been through detention often report challenging circumstances following that detention. Rather than supporting them, that sometimes increases their trauma. Can the Minister assure me that, as part of the changes he just set out, we will still ensure that young people have the opportunity to feed their experiences back? What specific work will the Government undertake to gather those views from young people?

[Stephen Kinnock]

My hon. Friend makes an important point. We are absolutely committed to ensuring that we create a space for young people to provide feedback. Some of that will be around past experiences when making their advance choice documents, but much broader opportunities for feedback will absolutely be built into the system. We want this to be a learning process. It is important that the code of practice is not just a document that sits on the shelf gathering dust; it should be a live document. That is why the feedback is so important.

It should be noted that although reflecting on past experiences may be therapeutic for some individuals, for others it can be traumatic, so the measure should be entirely service-user led. We also continue to be concerned about the burden that the amendment would place on independent mental health advocacy services, which are already under strain.