Barts Health NHS Trust

Stella Creasy Excerpts

Thursday 19th March 2015 Commons Chamber

[Jane Ellison]

I pay tribute to my hon. Friend’s remarkable work in this Parliament on campaigning for transparency in patient safety. He is exactly right to say that these are important features of the inspection regime. As I have said, work has already begun to strengthen the management arrangements at Whipps Cross, but he is right to say that patient safety must be the predominant concern of the management when they come to address failings such as these.

[Stella Creasy (Walthamstow) (Lab/Co-op)]

Whipps Cross is my local hospital. I have been a patient there and my family have been patients there, as have friends and neighbours. I join the right hon. Member for Chingford and Woodford Green (Mr Duncan Smith) and my hon. Friend the Member for Leyton and Wanstead (John Cryer) in being horrified at what I am sure they would see as the Minister’s insulting response to this issue. She is playing politics with the hospital that serves our community. We all want to put on record our support for the patients and staff who spoke out and demanded that the CQC should come back to the hospital, despite the assurances from the management and the Government that all was well there. They were begging the CQC to return to look again at Whipps Cross, and when we read the report, we can see that they have been vindicated. The lead inspector has rightly expressed his concern that front-line staff will feel even more demoralised following the report, and that their welfare needs to be our priority. What assurances can the Minister give me that, rather than playing party politics, she will listen to the inspectors and heed that warning?

[Jane Ellison]

The hon. Lady is quite right to say that patients would be concerned, but they should also be reassured that this inspection regime has exposed some of the issues, and now is the time for them to be addressed adequately. The additional support that the trust will receive as part of the special measures is part of what will help it to make the necessary improvements for patients. The chief inspector of hospitals has highlighted the scale of the challenge ahead, but this is an opportunity to ensure that the trust has the extra support to meet that challenge. That is exactly why the regime exists—[Interruption.] I am sure that, like me, the hon. Lady will have been concerned to read of the culture of bullying and low morale, which is not acceptable. Part of the transparency regime that this Government have put in place involves ensuring that staff can speak out, and I am glad that some of them did. It is never acceptable for staff to feel unable to speak out on the issue of poor care, so I am glad that this report has given them the chance to voice their concerns. Those concerns must now be properly addressed.