Civil Service Pension Scheme
Debate between Siobhain McDonagh and Jessica Toale(1Â week, 6Â days ago)
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Jessica Toale (Bournemouth West) (Lab)
Dozens of my constituents have been waiting months on end for their pensions, but I want to raise just one case. My constituent Cally came to see me in February this year. Her mother, Sarah Mitchell, died in August 2025. Despite repeated efforts from my team, Capita still cannot locate her details. Sarah died before getting her pension, and Cally is still waiting for her survivor benefits. I hope the Minister agrees with me—and, it sounds like, everybody in the Chamber—that the shameful cases raised today show that Capita is not fit to deal with this contract. [Interruption.]
Dame Siobhain McDonagh (in the Chair)
I apologise; I did not see you, John. I will reduce the Minister’s time so that you can speak.