Postal Voting at General Elections

Debate between Simon Hoare and Martin Vickers

Tuesday 22nd October 2024 Commons Chamber

[Simon Hoare]

I certainly agree with the hon. Gentleman that all those who are entrusted with the discharge and delivery of our elections—our police, our medical certifiers and others clearly play a part—should play an active and engaged part. It should not be an option to opt out; this should just be an accepted part of the job. I will mention Northern Ireland specifically in a moment or so.

I want to give the House some facts provided by the Royal Mail, which I think are of interest to put this issue into scope and scale. At the general election just gone, on 4 July, the Royal Mail delivered more postal votes and candidate mail than in any previous general election. Postal votes were up by 50% and candidate literature was up by 30% in comparison with 2019—and that was just your election literature, Madam Deputy Speaker! The Royal Mail delivered 50.8 million poll cards, 7.26 million postal votes and 184 million candidate leaflets. It did sweeps of all its 37 mail centres and 1,200 delivery offices to ensure that all the postal votes that had gone into the system were delivered to the counts, to make sure that those votes were counted. On election day itself, 70,000 postal votes were handled by the Royal Mail across the United Kingdom to be delivered. That is a huge number.

This is the challenge that I set for the Minister. I am not looking for the de facto answer today, but I would like an assurance that it is on the radar and people are thinking about it. We know full well that the Royal Mail is going through a period of change. I think we feel this particularly acutely in rural areas. It is by definition, because of email and everything else, handling fewer and fewer letters, and staff numbers reflect that. One of the joys of the 2015 general election, as far as Royal Mail was concerned, was the fact that we still had the Fixed-term Parliaments Act 2011 and it could structure additional recruitment to deliver the demand—and that demand was far less than that which prevails at the moment—because it knew with certainty when the general election was going to be held. The snap elections of 2017 and 2019, and the perhaps earlier than expected 2024 election, caught the Royal Mail napping, because it had to put on a sudden spurt to recruit people to deliver all the pieces of paper that needed to be delivered. In the absence of the Fixed-term Parliaments Act, that issue will remain with us.

I made the point to the Royal Mail that in fact only one election was controlled by the Fixed-term Parliaments Act. Every other election had always been at the whim or the prerogative of the Prime Minister when the House was dissolved. However, in comparing previous with future general elections, we must consider the changes in volume that the Royal Mail is handling.

I mentioned rural areas. I am still awaiting the delivery of election address 2; I am sure that I had exciting words to say, but it never came through my letterbox. Last week, a wonderful bundle of 12 pieces of mail was delivered in the one-delivery-a-week service that my part of North Dorset is currently experiencing.

There will not be a Member of Parliament, urban or rural—though this applies particularly to rural areas—who has not had constituents contacting them after the general election to say that they did not receive their postal vote in time or could not get it back in time. That takes me to a point that requires possibly secondary legislation and certainly some thought: the cut-off point between the close of nominations and everything going to the printer, and everything getting bundled up in the postal vote packs at the same time as people are trying to update the register, check that polling stations are available, recruit polling clerks and so on. It is all incredibly tight. It was incredibly tight this year, but the system just about coped. I am anxious to future-proof, given the increased demand that I mentioned at the start of my remarks.

The Government could go back to the old system, thus putting the postal vote genie back in the bottle, with the tight criteria that used to prevail. I do not believe that that will happen, and I do not think it would be desirable. We could introduce digital voting for overseas voters, but that has the potential for fraud and hacking. It also opens up the Pandora’s box of digital voting for everyone in the United Kingdom.

There is no easy solution. There is the tightness of the timetables and the capacity of the Royal Mail—not its good will; the Royal Mail is honoured and delighted to have the contract that the Government give it. David Gold and his team were conscious of the pivotal role that their organisation played in delivering the general election, and always prepared to say so up front.

The Electoral Commission noted, in a briefing that I received today in advance of the debate, for which I am grateful, that several people experienced problems in voting by post, such as delays in receiving their postal ballot. Its research shows that the vast majority of postal votes were delivered promptly, and that there were no widespread or systemic issues. However, there were voters in the UK and abroad who could not vote because of the late arrival of postal votes. Problems were prevalent in Scotland, which gave us a lot of concern because the election coincided with the school holidays there and in Northern Ireland, which created additional pressure for the postal voting system. I look forward, as I am sure that the Minister does, to the Electoral Commission’s report on postal voting, which will be published next month.

Something needs to be done to give us all confidence that the result of the general election in 2029—probably—will have the same legitimacy as those held in 2024, 2019 and previously. There will be some challenges. Although our constituents are not forced to vote, they have a legitimate expectation, as part of their contract with the state, that their vote will be counted if it has been cast.

I do not have the answers for the Minister. That is her job, not mine. She knows that the system needs to be reliable, robust, easy, seamless and trusted, because all of us, irrespective of party or geography, are united in being motivated by one guiding principle: the result, whatever it may be, has to command authority through the electorate’s trust in it. If it does not—if people can cry foul, say that the system is loaded against them, or that it is too creaky and analogue for a digital age—then faith in our democratic system erodes. When faith erodes, participation is likely to decline; that is when extremes always flourish, and I know that His Majesty’s Government and the Minister will not want that. I look forward to hearing what the Minister has to say. For what it is worth, having been the Minister over the election period, I would be happy to do anything I can with her—through conversations, et cetera—to ensure that we get this right.

[Martin Vickers (Brigg and Immingham) (Con)]

My hon. Friend is making an interesting and powerful speech. He referred to the number of items delivered by Royal Mail, and said that it is going through a period of change. Do we need to look for alternatives to Royal Mail because of the major changes that are taking place?

[Simon Hoare]

If my hon. Friend means alternatives to feet on the pavements, then very possibly. The benefit of using the Royal Mail is that culturally it is aware of the seriousness of the task it is asked to discharge, and it has a very good heritage of doing so. I would not want to throw the baby out with the bathwater. I sympathise with the Royal Mail because, in essence, it is given five weeks to recruit hundreds of people across the country to learn the rounds and deliver stuff. Those people also have to be vetted to ensure that they are not politically partial, so that my leaflets do not end up in a hedge while everybody else’s end up delivered through people’s letterboxes. Those are important issues.

There is a tendency to rush off into the commercial sector, but I would not do that. Of course, there are ways to ensure vetting, but the authority and imprimatur of Royal Mail puts it at a distinct advantage. I know that it wants to continue to undertake the task, not just because the contract it has with the Minister and the Department is commercially attractive, but because it sees itself as being part of the democratic fabric and network that sustains the elections.

I could have waited until 2027 to raise these issues, but then the Minister could have said, “The hon. Member for North Dorset makes some very valid points, but he will know that there is no time in the legislative timetable to address them. We will just have to try and muddle through.” The Minister has at least a few years to talk to the Parliamentary Business and Legislation Cabinet Committee, her Whip and the Leader of the House, and assess whether tweaks and changes need to be made to election cut-off dates and timetables. I will not labour the point any further, but the electoral process needs to be robust and the outcomes must be trusted by all our citizens, irrespective of whether they voted or how they voted.