Oral Answers to Questions

Simon Hoare Excerpts
Monday 26th March 2018

(6 years ago)

Commons Chamber
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Sarah Newton Portrait Sarah Newton
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We work very hard with stakeholders. Our forms are co-designed by disabled people and those who support disabled people, and I am grateful for the efforts to which they go to work with us. It is well worth noting the relatively high levels of satisfaction with the application process, but we are of course always looking for ways to improve things.

Simon Hoare Portrait Simon Hoare (North Dorset) (Con)
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I welcome the Department using a collaborative approach with stakeholders and healthcare professionals to ensure that reassessments for severe conditions are as simple as possible. Will my hon. Friend continue to work with those stakeholders, who are often experts in their field, to improve the assessment process, particularly for conditions such as MS?

Sarah Newton Portrait Sarah Newton
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My hon. Friend makes a good point about how closely we work with disabled people and stakeholders. He makes particular reference to the severe conditions work that we have implemented for ESA claimants, where we have worked with stakeholders to design a new process, so that the most poorly and vulnerable people have a personal, tailor-made process.