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Written Question
Older People: Coronavirus
Thursday 12th November 2020

Asked by: Selaine Saxby (Conservative - North Devon)

Question to the Cabinet Office:

To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, what assessment he has made of whether elderly people with limited internet access receive up-to-date information about covid-19; and what steps the Government is taking to ensure that information is widely accessible.

Answered by Penny Mordaunt - Lord President of the Council and Leader of the House of Commons

It is important we reach everyone with public health information in this pandemic.

All new guidance is amplified via our public information campaign, utilising multiple national and local channels including TV, radio, newspapers, out of home and social media to ensure government communications reaches the widest possible audience. In some cases we have used publicly held contact details to contact directly those who may need.

In addition, third parties and local support networks are able to deliver more detailed information in response to bespoke enquiries. We have supported them in doing so by specialist guidance being available on and, in the case of Members of Parliament - daily calls with myself.