(2 days, 6 hours ago)
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Dr Arthur
Like so many problems in the world, the solution can be found in Scotland. Young people in Scotland can use a Young Scot card to verify that they are 16, but I understand my hon. Friend’s point.
It is critical that, alongside robust age-assurance measures, online platforms be required to be as safe as possible for all users, both young people and adults. A ban cannot be used as an excuse by companies not to comply with their responsibilities, and important questions remain about the scope of the ban and the regulation of high-risk features. In July, I welcomed the Government’s further commitment to require infinite scrolling features to be switched off by default. However, there is more work to be done on location-sharing features for under-16s, as well as further regulation of AI chatbots.
I accept and understand the point that for some people, such as those who are struggling with mental health problems, health problems or perhaps their sexuality, going to social media may be a source of really good information. However, I am also concerned that young people who go to social media for advice on those really sensitive issues might end up interacting with people whose motivations are not good, and I think we have to be very mindful of that.
Fred Thomas (Plymouth Moor View) (Lab)
Does my hon. Friend agree that if we think about the online world in the same way as the real world, it is a ludicrous idea that we would deliberately send children to go and interact with strangers—probably adults—in an unsupervised and unregulated environment where we would have no idea what kind of conversations were happening, and that no parent or politician would ever endorse that?
Dr Arthur
I absolutely agree. Of course, the vast majority of people who go online to seek help in that way do find it, but there is a small minority of often very vulnerable young people who we should all be concerned about, and we have a duty to protect them.
Both the Mental Health Foundation and the NSPCC identified AI chatbots as a clear ongoing risk to child safety. I am a member of the eating disorders all-party parliamentary group, and I pay tribute to the important work that it carries out. I was therefore deeply concerned by the recent report from the Centre for Countering Digital Hate, which found that ChatGPT will provide vulnerable people with restrictive diet plans or advice on how to hide eating disorders from their families within 20 minutes of a conversation starting. Tests found that simple prompts such as, “This is for a presentation,” or, “It’s help for a friend,” allowed users to circumvent the very weak barriers in place inside ChatGPT. Clearly, the Government should act on this issue.
Even more concerning was the finding that little progress has been made in addressing eating disorder-related content on AI interfaces since a similar study was conducted in 2023—almost three years ago. Alongside numerous other examples, this demonstrates that online services cannot be trusted to regulate themselves. We have to ensure we can trust Ofcom to regulate in this area—we are not quite there yet.
This cannot be acceptable. Advice on sustaining eating disorders, as well as advice on suicide, self-harm or other substance abuse should not be readily available to young people. To create a safer environment, the Government must continue to take action to push online and AI services into effective regulation. Self-regulation will not work.
Time and again platforms have demonstrated that they will not place our children’s safety before their profit. While I welcome the proposed plan, I hope that it is not an end point but a starting point for a conversation about how best to ensure that the online world is as safe as possible for everyone who wishes to use it.
I want to go back to the cliff-edge point that was made earlier. I am really concerned that when this ban goes live people will suddenly lose access to services they have relied on. It would be good to hear how the Government will manage the transition so that it is not a cliff edge but a soft entry into what will hopefully be a safer world.