Horizon Redress and Post Office Update

Scott Arthur Excerpts

Tuesday 8th April 2025 Commons Chamber

[Gareth Thomas]

My hon. Friend made clear to me the significance of the King’s Road post office to his constituents, and I am pleased that there will continue to be a post office service there. I have experience of a directly managed post office closing and a franchise opening up—in this case, in a WHSmith—and afterwards the service was open for longer. I hope his constituents enjoy the same experience. If he has particular concerns about the way services are to be delivered, I will happily meet him again.

[Dr Scott Arthur (Edinburgh South West) (Lab)]

I thank the Minister for his statement. I know that none of these issues are of his making, so I am grateful to him. Edinburgh South West and Edinburgh South share 18 victims of the Horizon scandal, and I am sure that they very much welcome what the Minister has said. I want to talk about the directly managed branch in my constituency, in Wester Hailes. That is one of the most deprived parts of Scotland, so any loss in service there will be acutely felt. I know from campaign work I have done, along with Councillor Stephen Jenkinson, that the post office is used by people well beyond Wester Hailes, so it is important that we take any threat to it really seriously. The situation is made all the worse by the fact that the Bank of Scotland branch right across from it is closing next month. I am slightly concerned that what is described as a “new deal” for the Post Office might be a bad deal for Wester Hailes. For it to be a good deal, the consultation has to be right. It has to be meaningful and tailored to the people of Wester Hailes. Can the Minister reassure us that this will be a meaningful consultation that will reach into Wester Hailes and understand the needs of the community?