Oral Answers to Questions
Debate between Satvir Kaur and Lindsay Hoyle(1 week ago)
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The Parliamentary Secretary, Cabinet Office (Satvir Kaur)
The issues and delays that a number of civil servants and pension scheme members have encountered when accessing their pensions after a lifetime of service are completely unacceptable. Members of the House will have heard my right hon. Friend the Paymaster General’s statement to the House yesterday on the Government’s robust recovery plan to stabilise the service, while ensuring that support is in place for those impacted. We will continue to use every commercial lever possible to hold Capita to account so that public servants get the quality service they deserve as soon as possible.
Rachel Taylor
Happy Warwickshire day, Mr Speaker, and happy St George’s day.
My constituent Jillian dedicated her life to public service for 34 years before retiring. She is owed more than £2,000 in a lump sum from her civil service pension. She has constantly tried to get in touch with Capita over the past six months. She has submitted online forms, rung multiple times and has been told that Capita is not hitting its complaints target. After being on hold for several hours, a call operator told her that they could not tell her when she would receive an answer. This is unacceptable. Can the Government tell me what they are doing to support retired civil servants who have been left in limbo by Capita?
Oral Answers to Questions
Debate between Satvir Kaur and Lindsay Hoyle(1 month, 3 weeks ago)
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The Parliamentary Secretary, Cabinet Office (Satvir Kaur)
The issues and delays facing a number of civil servants and pension scheme members in accessing their pensions after a lifetime of service is completely unacceptable. The Government are overseeing a robust recovery plan for the service and are ensuring that support is available to help those impacted. My right hon. Friend the Paymaster General has met the chief executive of Capita to set out what the Government expect, and we will do all we can to hold Capita to account to deliver the high standards that people deserve.
Business of the House
Debate between Satvir Kaur and Lindsay Hoyle(10 months, 3 weeks ago)
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Satvir Kaur (Southampton Test) (Lab)
As it is World Environment Day, does the Leader of the House agree that while the UK has beautiful national parks, local parks and green spaces in urban cities such as Southampton are just as treasured and as valuable in bringing communities together and improving health and wellbeing, making such cities the great places that they are? Communities in my constituency enjoyed a week-long Urban Wild festival during the half-term holiday, as part of Southampton’s journey in becoming the UK’s first national park city outside London. Will she join me in congratulating Christelle Blunden in particular, but also the army of volunteers, friends of groups, charities and many more who champion our local nature every day and who are behind Southampton’s national park city campaign? Finally—
Mr Speaker
Order. Please sit down. This is a very important subject and I congratulate the hon. Lady—she did ask me at the beginning and it is fantastic news—but I have to get a lot of Members in today. So, please, I am sure the Leader of the House has grasped the message.
Oral Answers to Questions
Debate between Satvir Kaur and Lindsay Hoyle(1 year, 9 months ago)
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Mr Speaker
Order. I understand that today is a new start with Question Time, but we have to be short and speedy. That is the whole idea of oral questions, because otherwise Members are not going to get in.
Satvir Kaur (Southampton Test) (Lab)