Oral Answers to Questions

Debate between Satvir Kaur and Catherine Fookes

Thursday 5th March 2026 Commons Chamber

[Satvir Kaur]

The priority right now is to ensure that the robust recovery plan is completed and that we get a normal service as quickly as possible. Of course, we will continue to update the House.

[Catherine Fookes]

I welcome my hon. Friend to her place. My constituents Richard, Peter and Chris all planned to retire in January and all gave at least the required notice to get their pensions; I have many other cases of people waiting too. January has been and gone, as has February, and despite repeated attempts to get their pensions and hours in phone queues, these poor people have not seen a penny. Will the Minister please update me on when she expects a return to proper service levels, and whether she will look at MyCSP and Capita providing compensation to those who face such serious financial hardship?