(6 years ago)
Commons ChamberI am sure that I will have the support of the Secretary of State in continuing our comprehensive plan for improving PIP. However, I hope that the hon. Gentleman will welcome the fact that, according to the most recent data from the Ministry of Justice, there has been a 15% decline in the number of appeals, and the customer satisfaction rating for PIP has risen from 76% to 87%. I have always said that one person’s poor experience is one too many, but we will continue to do everything that we can to get it right first time.
If 9% of PIP decisions are being appealed against, does that mean that more than nine out of 10 people do not appeal against theirs because they do not wish to challenge them? Will the introduction of video recording improve that rate so that there is even more confidence that the decisions are right?
My hon. Friend makes a very good point. As I have said, the customer satisfaction ratings are high, and the assessments themselves consistently meet our quality target, which is over 90%. I am pleased to say, however, that our plans for the video recording of the assessments are going very well, and the live testing trial will start later this month.
(6 years, 6 months ago)
Commons ChamberFrom the way the hon. Gentleman has presented that, of course I would unequivocally agree that it was totally unacceptable. The assessors are not given a script, and we expect them to treat everybody with utter respect and dignity.
On Friday I attended a simulated work capability assessment in Chelmsford and it was very helpful. What progress is my hon. Friend making to ensure that all assessments for employment and support allowance and PIP can be more regularly recorded so that those with mental health and other concerns have greater transparency?
I am pleased that my hon. Friend took the opportunity to visit her assessment centre; I am always happy to arrange these meetings so that hon. Members can see at first hand what is usually a very professional, very compassionate assessment. But of course we want to go further and make sure that every assessment is a good assessment, and recording is definitely part of our plans for improvement.
It is well worth pointing out that the vast majority of people go through the process and get the support they need, and many more people are receiving higher-level support under PIP than under disability living allowance. However, when I hear of cases such as that, something has clearly gone amiss, so I will be happy to meet the hon. Gentleman.
(7 years, 2 months ago)
Commons ChamberI am grateful to my hon. and gallant Friend for sharing with the House such a personal and deeply upsetting and troubling incident that has happened to his son. That is simply unacceptable. It is a noble thing to stand for election; and it is a noble thing to want to represent your community, whether as a councillor or as an MP in this place. People such as teachers who are in a position of authority and influence should be supporting and upholding the shared values of our country. It is most disappointing to hear of somebody in such a powerful and influential position letting themselves and their profession down.
The Government are absolutely clear that this abusive and threatening behaviour that we are increasingly seeing online is totally unacceptable—whoever the target.
Does my hon. Friend agree that we should be particularly concerned about those who are vulnerable? I have in mind the case of one of my Conservative colleagues who stood in the east of England. She was threatened with rape online. Then the threat was, “Shoot her, then pull her teeth out of her jaw while she fades away.” The said candidate is partially sighted and was going around the constituency every day with her dog. It is exactly those sorts of people whom we should encourage to be in this House, which is why those of us who are here must stand up and defend them.
I am very grateful to my hon. Friend for sharing that experience. She is absolutely right: it is essential that people from every sort of background and from every part of our country feel that they can represent their communities. The Conservative party has put in a lot of effort over a number of years to break down the barriers so that people with disabilities can serve their communities locally or nationally. I was very proud of our party for setting up a new fund in the Cabinet Office, which provides funding to people who need to make reasonable adjustments to stand for office and to serve their community. I hope that my hon. Friend will pass on to that candidate our sincere gratitude for her perseverance—not being bullied or intimidated, but carrying on and taking a message of hope to her community. I encourage her to report that incident to the police. She has clear online evidence of hate crime perpetrated against her, and I would fully expect her local constabulary to take that seriously and go after the appalling person who wrote such things.
There must be consequences for perpetrators of hate crime and the list of crimes that I have outlined. It is essential that people report, so that the police can take the appropriate action and people feel that there are consequences for the crimes they commit.
I just want to go back to the case I mentioned earlier of the partially sighted candidate who was threatened with rape, among other threats. My hon. Friend suggested that the candidate should ensure that the police were aware of the situation. One of the advantages of today’s media is that I have since been in contact with her. She said that the police were notified but, when asked again, they said that they had not received a notification of the crime being reported. I understand that it was an intense period for the police, but does my hon. Friend think we may need better guidelines for how they should react?
I thank my hon. Friend for that further intervention, and I am disappointed to hear that that was her constituent’s experience. As part of the hate crime action plan, further guidance was given. My colleagues in the Home Office work closely with law enforcement and the College of Policing to make sure frontline police officers have the tools and skills necessary. We hope that the HMIC inspection of the police response to hate crime will highlight good practice, which I am sure does exist around the country, but if there are areas for improvement, that will also be highlighted, and we will review the findings of that inspection with our colleagues in law enforcement to see whether there is anything further we need to do.
Sadly, it is not only MPs and candidates who are experiencing intimidation. The intimidation of voters during election campaigns is unacceptable and must also be addressed. Sir Eric Pickles’s review of electoral fraud made a range of recommendations for tightening up on the integrity of our electoral system, including by addressing the intimidation of voters. The review identified a number of areas in which the existing rules at elections could be tightened. In particular, it recommended that greater powers should be given to returning officers and the police to take action to address unwanted and inappropriate behaviour in and around polling stations—for example, by setting up cordons sanitaires.
In the Government’s response to Sir Eric’s report, we indicated that we are supportive of those proposed changes. Some will require primary legislation, and we look forward to bringing the provisions forward as soon as the opportunity arises. We will also consider with the Electoral Commission how existing guidance to returning officers and their staff must be strengthened.
In conclusion, I want to make it absolutely clear that the targeting of abusive, intimidating or harassing behaviours at any individual—whether an MP, a candidate, a member of their staff or family, or a member of the public—is utterly unacceptable. There is simply no place in our democracy for these behaviours.