Sarah Newton
Main Page: Sarah Newton (Conservative - Truro and Falmouth)Department Debates - View all Sarah Newton's debates with the Home Office
(10 years, 6 months ago)
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Mrs May
First, I and the Minister for Security and Immigration have said in the House and I have said elsewhere that for some months—since the beginning of the year—it has been clear that the number of applications was increasing. The flow has gone up, has steadied, and has gone up and down. Over that period, the Passport Office has taken action by increasing the number of staff and by increasing the hours during which considerations are done. It is now operating seven days a week from 7 am to midnight, and it is looking at increasing those hours further. The hon. Lady said that we have relaxed the security, but there was no relaxation of security, as I made clear in my announcement to day.
Finally, the hon. Lady talks about a series of measures being taken. Yes, a series of measures is being taken. As I made clear in my statement, there is no single thing that will suddenly change the way in which the Passport Office is able to deal with these applications. What is necessary is not a grand political gesture, but the slow, careful consideration that we have been giving and which will now lead to urgent action by the Passport Office in increasing the number of staff.
Sarah Newton (Truro and Falmouth) (Con)
As part of the very welcome review announced today, will my right hon. Friend consider an idea put to me by the manager of the Crown post office in Truro, which is that Crown post offices’ new capabilities in identity verification could be used in speeding up and further localising the application process for the renewal of passports?