Asked by: Sarah Green (Liberal Democrat - Chesham and Amersham)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, if he will make an assessment of the adequacy of guidance provided to people on (a) the process and (b) timelines in relation to the admissibility of any complaint to the Parliamentary and Health Service Ombudsman.
Answered by Nick Thomas-Symonds - Paymaster General and Minister for the Cabinet Office
The Parliamentary and Health Service Ombudsman publishes guidance on what it can and cannot investigate, timescales and what those making complaints can expect. The Ombudsman is independent of Government, so it is for the Public Administration and Constitutional Affairs Committee to consider whether the guidance is adequate.