Employment Rights Bill (Fourteenth sitting)

Debate between Sarah Gibson and Alison Hume

Committee stage
Tuesday 17th December 2024 Public Bill Committees

[Alison Hume (Scarborough and Whitby) (Lab)]

It is a pleasure to serve with you in the Chair once again, Ms Vaz. I remind the Committee about my membership of Unison.

We all want to live in a place we can call home, with people and things we love, in communities where we look out for one another and do the things that matter to us. Adult social carers support millions of people every day in that. The shadow Minister rightly spoke about the vital contribution made by social work carers who go to support people in their own homes, but there are other carers who support people who have highly complex needs to live in specialised settings. One of those people is my adult son, who has been in supported living for the last six years. It took a while to find him the right setting, but he is now living in a specialised service that accommodates people who have a diagnosis of autism spectrum disorder, and I am pleased to say that he is thriving.

Members of the Committee may be aware that one of the defining characteristics of ASD is how neurodivergent people relate to, and connect with, the people who care for them. My son sees his carers as being part of an extended circle of trust—not family, but close. After all, why shouldn’t he? They support him with all his daily living needs. They plan his meals, accompany him to the shops to buy food, help him to cook it and keep him company while he eats it. They help him to do all the chores that any 26-year-old young man would rather not do at all. But far more importantly, the staff who care for my son help him in all aspects of his life so that he can achieve the best he can, whether through volunteering to build up his confidence or through educational opportunities to improve his prospects of work.

Many of these staff are highly skilled. I cannot speak highly enough of the work they do. They have worked in adult social care for many years and are dedicated to the people they care for, like my son, but others are new in the job and do not stay long. That is not as a result of not wanting to do the job, but of not being able to afford to stay in the job. In fact, some carers live in poverty. For young adults like my son, the turnover and lack of consistency in staff, which is no fault of the organisation that employs them, means that his extended circles of trust are continually broken down. That leads to a lack of engagement, which affects his mental health and wellbeing.

I wanted to talk about my lived experience to shed light on why the adult social care negotiating body and the whole Bill are so important, because we so need a step change in our attitude to social care. We must respect the work that social care workers do and value it more highly. Three quarters of those who work in the industry are women, and they earn around only 68% of the median salary for all UK employees. It is just not good enough. I welcome the negotiating body, which I believe will be a game changer in addressing low pay and insecure employment. It will send a powerful message to the 1.59 million social care workers in England to say, “You are valued, you are respected and you are part of a profession that I am proud to say the new Government are committed to supporting in the long term.”

[Sarah Gibson]

I start by thanking the hon. Member for Scarborough and Whitby for that very personal story. I imagine it has been extremely difficult. She must be very relieved to have finally found somewhere where her son is happy. I have several friends with children in similar situations. I know that it can be extremely stressful.

We are all in agreement that people working in social care have been undervalued for a long time. These provisions are incredibly helpful in bringing them to the fore and in trying to make their conditions of work considerably better. Members on both sides of the Committee have made that point very clearly.

I have one specific concern, which is on clause 41, where it talks about

“provision that has retrospective effect.”

Like the hon. Member for Mid Buckinghamshire, I find the word retrospective in any legislation extremely worrying. My background is in the building industry, and that retrospective element has been introduced many times in the 20 years that I have been in the building industry, to the detriment of many of the hard-working professionals involved.

This clause concerns me because many of our care-provider employers are small businesses, and they are also not-for-profit small businesses. Those small businesses will be in no position whatsoever to provide any retrospective increase in salary if they are asked to do so, because they simply do not have any profits—because they are not for profit—to draw on to pay any increase. I am very concerned that if subsequent legislation were to introduce a retrospective pay increase that these firms do not have provision for, that would detrimentally affect some of these hard-working and useful not-for-profit care providers. As it stands, I will not be able to support that clause.

Employment Rights Bill (Third sitting)

Debate between Sarah Gibson and Alison Hume

Committee stage
Thursday 28th November 2024 Public Bill Committees

[Alison Hume (Scarborough and Whitby) (Lab)]

Q Mr Lowman, do your members guarantee hours and provide reasonable notice of shifts, or make some payment when they cancel shifts at short notice? If not, what do you think the effect is on their employees—in other words, do the employees struggle to pay their bills?

James Lowman: By and large, we set out shifts; we have clear shifts that are worked to. It would be rare that a shift got cancelled at short notice. With convenience stores, fundamentally we are open for those hours; we need to fill those hours. It would have to be something pretty extraordinary that would lead to a cancellation, for example a massive disruption to delivery. We would be bringing in extra colleagues to deal with a delivery, which then gets cancelled, so that work is not there for them to do. However, even that is relatively rare, so we provide consistency of hours.

It is more common that the challenge is dealing with sick leave and then having to fill shifts, and additional shifts coming in. That is when you might get some later changes and later notice, because someone has phoned in sick that morning, so you need to fill the shift that morning; you need to have a person in the store, or—worst case—the store could not open. Again, however, a lot of that is done colleague to colleague, in terms of filling those shifts.

Regarding the impact, there are a whole range of people working in our stores, for some of whom it is a second income in their household. But for many, it is the first income in their household, so it is very important that we provide that local, flexible and secure work to people. In many ways, this Bill is enshrining and codifying things that are already common practice in our sector.

[Sarah Gibson (Chippenham) (LD)]

Q My constituency has an enormous number of what I would call small businesses or even microbusinesses; the obvious ones are in retail and hospitality, but there are also innovative manufacturing businesses. We have mentioned the fact that some of these rules are quite onerous for very small businesses that only have three or four members of staff. Is there any scope for some exceptions to some of these rules for businesses under a certain size?

James Lowman: We probably do not support the idea of exemptions. We think the rights should apply whoever you work for, and we do not want small businesses to be cast as being less good employers, with fewer protections for their colleagues.

However, the guidance needs to be applicable to and usable by businesses of all sizes. The guidance and regulations cannot be drafted from the perspective of, “What is your HR director going to do? What is the machine of the business going to do?”, when that is not the reality. For the vast majority of businesses in this country, the process will be much more driven by individuals having conversations, in order to encourage not only that flexibility and clarity, but practicality.

With good guidance and regulations, there should not be a need for exemptions. As I say, we do not want small businesses to be viewed in any way as being worse employers; in many ways, they often have advantages that allow them to be better employers.

Employment Rights Bill (Fourth sitting)

Debate between Sarah Gibson and Alison Hume

Committee stage
Thursday 28th November 2024 Public Bill Committees

[Sarah Gibson]

Q Interestingly, earlier today, the Resolution Foundation mentioned that small businesses without HR departments will struggle without clearer legislation and guidance if the Bill is passed. Many retail businesses in my constituency are closed because of flooding this week, so we had a lot of time to discuss the Employment Rights Bill while scrubbing floors. People from those businesses joked that they would not be able to understand it. They also saw themselves in lengthy tribunals, with the tribunals not sitting. Of course, a lot of their employees are not unionised. A huge percentage of the population, especially in rural areas, have no union representation. Both sides are in a difficult situation. Are there elements of the Bill that lack clarity and that will lead small businesses into trouble and, therefore, their employees into difficulty? Or is that something that should be picked up elsewhere?

Professor Deakin: There is a difference between a complex measure, written initially for lawyers to implement, and communication about that measure once it is enacted. I believe that the essential changes being made by the Bill can be effectively communicated. However, I entirely understand the problem faced by many smaller firms, which often lack resources when confronted with a legal claim. They may be able to take out insurance to cover their costs, but often it is the time spent in dealing with the dispute that is the real issue. I researched that about a decade ago, but I do not think the issues have changed. Often, litigants—claimants—feel unhappy about the way the employment tribunal system is working. Employers also often feel unhappy, even if they win a claim. Since that time, there has been an enormous growth in delays before employment tribunal claims are heard. It is an important issue.

Communication from the Department to all employers will be essential. However, I also think that there is scope for collective remedies, and to reassure smaller enterprises that other firms are complying with the law, so they do not feel under that much pressure not to comply because they see other employers not complying. I very much hope that we are moving towards a system of labour law in which we need less enforcement and litigation, with an inspectorate that is trusted by both sides. Countries such as Japan and Sweden, for example, have extremely low litigation rates. That is partly because they have highly effective inspectorate systems, and also because employers of all sizes have come to accept the importance of labour standards.

Professor Simms: I think that returns us to my point about the importance of agencies such as ACAS being able to advise in a way that is accessible. ACAS runs a free-access telephone service to support anybody with a problem at work, whether that is a small business owner or manager, or an individual employee. That kind of service, which people can use to ask questions, is an incredibly important part of any change. We know that a lot of the enterprise agencies also offer a similar kind of support. It is those support mechanisms, as well as the communication, that I think are really important. Just because the law is complex does not mean that we have to explain it in a complicated way.

Professor Bogg: These are real concerns, and they obviously need to be taken seriously. I can see that the day one dismissal protection may well cause real anxiety for small firms. I think the point has been made that you would not expect a small business owner to look through the Employment Rights Bill. I was up at 5 o’clock this morning feverishly sweating as I read my way through it, and it would not be reasonable to expect people without legal qualifications to do that. What will be crucial in later phases of this roll-out is having guidance, such as codes of practice, that are written in accessible ways for employers to be able to do the right thing, which most employers actually want to do. I think that is really important.

The area that will require a little bit more thought is the guaranteed hours provisions, which are complex. Some of that complexity is inevitable because this is a fiendishly difficult issue, given the range of different contractual arrangements that we have in labour markets, but I do not think that is beyond the bounds of smart legislators dealing with this as it goes through the process.

[Alison Hume (Scarborough and Whitby) (Lab)]

Q I cannot resist the temptation of having three professors in a row in front of us. If you could make one change to the Bill, what would it be?

Professor Simms: We were warned about this question, and I am going to be very cheeky and ask for two. First, I think a clear and proactive right to strike and join a trade union would go a long way to bringing us into line with many of our comparator countries. I also have some concerns about the negotiating bodies, which really look quite like pay review bodies at the moment, rather than free collective bargaining between the parties deciding their own issues and what works for them. Those are the two areas I would focus on.

Professor Deakin: I would make a change on fire and rehire. I think that the provisions on unfair dismissal are helpful but will not address the problem of collective agreements being undercut. At best, at the moment, the remedy for an unfair dismissal is almost certainly going to be compensation, when what is needed is a mechanism to embed terms and conditions going forward. The Department is consulting on reforms to the interim relief procedure, but I would go further. I think there has to be a change to the remedy for unfair dismissal so that the previous terms can very clearly be reinstated. At the moment, it is not possible to enforce a reinstatement order. You have to go to the county court even for compensation, but in the case of a reinstatement order, the employer can resist it and just pay compensation.

In my opinion, there should be a collective arbitration mechanism. The Central Arbitration Committee should have the power to reinsert terms and conditions for the affected categories of workers, and that would be true of the persons hired, if that happens to replace those who have been dismissed. That mechanism existed under 1970s legislation and would provide the kind of collective remedy that we have just been discussing. It would be important for stabilising terms and conditions in labour markets and avoiding the need for individuals to bring complex claims before employment tribunals. I also have ideas about zero-hours contracts, but you said just one.

Professor Bogg: I have said that I think enforcement is the critical dimension of the conversation about all of this Bill. One specific change that I think would be valuable is to remove the presumption that collective agreements are not legally enforceable. That puts the UK in an almost unique position in the world. One aspect of the P&O Ferries scandal that is not often discussed is that there were collective agreements in place, but because of the statutory presumption that they were not legally binding, P&O Ferries was able to put the collective agreements in the bin. I am not saying that I would mandate them to be legally enforceable, but I would remove the statutory presumption, which would give a signal to the parties that they could make them legally enforceable. I think that would bring some real value to the enforcement dimension of UK labour law.