Oral Answers to Questions
Debate between Sally Jameson and Ian Lavery(2Â weeks ago)
Commons ChamberRead Full debate Read Hansard Text Read Debate Ministerial Extracts
The Parliamentary Secretary, Cabinet Office (Sally Jameson)
I thank the hon. Member for raising that case. As I have said, Capita’s performance is diabolical. I will not make any excuses for it from the Dispatch Box —there are no excuses for it—but we are holding Capita to account every day. As I said, we have deployed 147 surge staff to help during this crisis—they will not be removed until service levels are brought up to scratch—we are withholding contractual payments, and an independent Capita-funded remedial adviser has been appointed to identify further issues. If the hon. Lady writes to me about that case, I will ensure that it is escalated.
Ian Lavery (Blyth and Ashington) (Lab)
It has been nearly two years since the contaminated blood inquiry report was published. People think that the matter is finished, but it is not: some 18,000 infected and affected individuals still have not begun their claims. Will my right hon. Friend reaffirm to this House her commitment to the contaminated blood community, and will she meet the all-party parliamentary group on haemophilia and contaminated blood so that we can discuss the best way to press those cases home expediently?