Audiology Services: Doncaster

Sally Jameson Excerpts

Monday 18th May 2026 Commons Chamber

[Sally Jameson (Doncaster Central) (Lab/Co-op)]

Let me start this debate by welcoming the Minister to her seat and to her new role, as I believe that this is her first time responding from the Front Bench. I am sure that she will be excellent, and I look forward to her response.

Doncaster has a long and proud history of supporting the deaf and hard-of-hearing community. It is home to the historic Doncaster school for deaf children, which was founded on 2 November 1829 by Rev. William Carr Fenton. That legacy continues today through the Carr Fenton Foundation site, which provides a nationally recognised resource, including a nursery, Yorkshire Rose college, employability services, and so much more. However, not long after I was elected, it became clear to me that audiology services in Doncaster were a huge cause of concern to many of my constituents. People were waiting years for basic appointments, hearing aids and even essential hearing aid repairs—sometimes three, four or five years.

[Jo White (Bassetlaw) (Lab)]

I thank my hon. Friend for bringing this debate to the House. It is not just Doncaster that is impacted by this issue, because Doncaster and Bassetlaw teaching hospitals NHS foundation trust stretches right across Bassetlaw. I have had similar experiences with my constituents; in fact, every time I have a meeting or a coffee morning, or am knocking on doors, I will find somebody who has been waiting years for treatment. Today, a coach tour of 50 constituents came to the House, and two of them have had problems getting treatment for audiology issues.

I will talk about Martin, who I met this morning. He has hearing aids, and had issues with them, as his hearing had changed. He has waited more than three and a half years to get them replaced. In fact, he can no longer use them, because they do not meet his needs. That is one story; there are many more. While I know that the situation is improving, and treatment is given every time I raise a case with the hospital, there are many thousands of people across my constituency who face this situation. This is a very important issue, and I thank my hon. Friend again for raising it.

[Sally Jameson]

That goes to show that this is a widespread issue. This is happening not just in Doncaster, but further afield, and thousands upon thousands of people have been impacted. At one stage, the audiology service at Doncaster royal infirmary temporarily shut down. While some of the emergency cases and children’s cases were reallocated to neighbouring services, a lot of people were left with pretty much nothing. They were totally uncertain about when, or even if, they would receive an appointment.

The impact on the hard-of-hearing community in my area has been truly devastating. Waiting lists have grown well into the thousands, and many people have felt isolated and forgotten. During this difficult period, the integrated care board and the Doncaster and Bassetlaw hospital trust have worked to improve the service, but as my hon. Friend the Member for Bassetlaw (Jo White) has pointed out, that took a lot of time. Alongside campaigners Maggie and Paul, who formed the Doncaster Audiology Action Group, and my hon. Friend the Member for Doncaster East and the Isle of Axholme (Lee Pitcher), we held regular meetings with the NHS to press for action. With the support of the fantastic Healthwatch team, an audiology action event was held last month, giving residents the opportunity to access information about the service and receive basic hearing aid repairs, as well as to speak directly to stakeholders and support services.

There is still a long way to go; the waiting list is still too long. Constituents contact me, and there are times when I can contact the hospital and we manage to speed up treatment, but not in all cases. Eighteen months on, improvements are beginning to show. I take this opportunity to pay tribute to the dedicated audiology team at Doncaster royal infirmary, who have worked tirelessly to try to turn the service around. However, this experience has shown me just how important audiology services are, yet how often they are overlooked.

[Lee Pitcher (Doncaster East and the Isle of Axholme) (Lab)]

I agree with my hon. Friend that the audiology action day was phenomenal, and that those in the audiology services at Doncaster royal infirmary are doing everything they can to improve the service that they offer my constituents, who are their patients. I have been exploring other opportunities; for example, I have been working with Specsavers in Thorne, to see whether there are services available on the high street that we can maximise and use. Does my hon. Friend agree that we need to work with the integrated care board, and either use high-street shops that can provide patients with services much closer to home, or introduce pop-up services, maybe in isolated rural areas, like mine in the Isle of Axholme?

[Sally Jameson]

I completely agree with my hon. Friend. As he knows, some appointments were outsourced during this period, but if we are honest, it was not enough. The waiting list is still far too long, and too many people have been waiting four or five years, so part of our collective ask as MPs for these areas is that the Minister continues to press the ICB to look at what resource is available for outsourcing more to the high street—at least in the short term—so that we can clear the backlog and get the waiting list back under control in a more effective way.

Without proper audiology care, lives can be fundamentally changed. People become isolated from their families, their communities, and society as a whole. I have had people get in touch with me who have stopped going to family events because they cannot hear the conversation properly—they end up sitting in a room, not enjoying themselves and unable to participate in conversations. That is incredibly isolating, and in a world where we talk a lot more about loneliness, particularly following the covid pandemic, that needs extra scrutiny. Just by clearing the waiting list and getting people appointments, we can really change lives. Hearing loss also affects confidence and wellbeing. I have heard from constituents who have been worried about keeping their job because they cannot hear properly on the telephone. This impacts all age groups, and those at all stages of life. This experience has shown me personally just how important audiology is.

[Jo White]

I am concerned about the link between loss of hearing and dementia. If somebody who is experiencing hearing loss goes down that horrible path of dementia and loss of memory, the lack of communication can spiral and make their condition explode. It becomes much more life-changing, much more quickly. Access to audiology services for people with dementia, or symptoms of dementia, is absolutely imperative, and I am so worried that those people are missing out on this very important course of treatment.

[Sally Jameson]

My hon. Friend is completely right. In a world in which we focus a lot on how we can treat and slow the progress of dementia and Alzheimer’s, this is something we really need to look at. That is key, and it is worrying and disappointing to us all that our constituents will be more susceptible to this issue because they do not have the service that might be available in other areas.

[Lee Pitcher]

My hon. Friend the Member for Bassetlaw (Jo White) mentioned dementia. This is Dementia Action Week. The ability to hear is so important, not just for the obvious reasons, but in the broader context of dementia. This is about dignity and being able to enjoy precious moments. The Alzheimer’s Society has a regular “singing for the brain” event at Cantley community centre, and it is a beautiful way to bring people together. The ability to hear, converse and grasp that music is so important. Does my hon. Friend the Member for Doncaster Central (Sally Jameson) agree, in Dementia Action Week, that we must continue to fight for audiology services for that reason? What a wonderful way to show that we care—doing something in this place to help all those people who will live with dementia in the coming years.

[Sally Jameson]

I completely agree with my hon. Friend. I reassure him that I will not attend the Alzheimer’s Society’s “singing for the brain” event in Cantley, as that would be devastating for everyone who had to hear it. It is important that we start to raise awareness of the knock-on effects that poor audiology services can have on wider society, and on people’s health generally.

I ask the Minister to consider the following important points. First, will she ensure that the NHS 10-year plan includes greater investment in training audiologists across the country, so that areas like Doncaster never again face such severe staff shortages? But this is not just about investment; it is also about raising awareness. Many young people would not even consider audiology as a career, and would not even be aware that it exists. Part of this is making sure that the workforce plan reaches out to young people, and informs them about the different jobs available in the NHS, as opposed to just the traditional ones that everyone thinks about. We need to do more of that locally, and I know my hon. Friends here will that that point into schools and colleges. We have a new university technical college, specialising in medical science, opening in Doncaster in the not-too-distant future. I will definitely be banging the drum on this, along with my hon. Friends, to make sure that audiology is included, so that people understand from an early age that it is a good career, available to them.

Secondly, will the Minister carefully consider the recommendations of the Kingdon review, including the recommendation on the introduction of a single professional register for audiologists, improved governance for audiology services and reform of how children’s audiology services are delivered? It is so important that we get audiology right at the earliest possible stage, because when these problems are missed, it can be truly damaging later in life. It is so important that we capture young people who require support, and also that lessons are learned from audiology failures, so that we do not find this happening again. Whether in Doncaster or in other parts of the country, it is important to look at that. Potentially under-resourced or at-risk NHS diagnostic and children’s services should also be highlighted, so that immediate action is taken to make sure that services do not fall below standard.

If the situation in Doncaster and Bassetlaw shows us anything, it is that audiology can no longer be treated as a Cinderella service in our NHS. If we are really going to move to prevention as opposed to cure, it is really important that this becomes a recognised priority, so that deaf and hard-of-hearing people receive not only the support they need, but the quality of life that they deserve. I hope that this debate is just the start of an important conversation that needs to take place here in Westminster and across the country.

Sudden Unexpected Death in Childhood

Sally Jameson Excerpts

Tuesday 24th March 2026 Westminster Hall

[Sally Jameson (Doncaster Central) (Lab/Co-op)]

It is a pleasure to serve under your chairship, Sir John. I thank my hon. Friend the Member for Rossendale and Darwen (Andy MacNae) for securing this important debate.

I pay tribute to my constituents Nathan and Fiona Robinson, whose son Alfie tragically passed away. I first met them before I was elected, and I have since met them again and heard their story. I am standing here today to speak on their behalf, and on behalf of other families who have suffered the same. I want to endorse everything that has been said in today’s debate—I will not repeat a lot of it, due to the time limit. I have some specific asks over and above those from SUDC UK, which are incredibly important and which I endorse; but based on Nathan and Fiona’s experience, I want to make sure that their voices and asks are also heard.

First, I ask the Minister to consider working with the Department for Business and Trade on expanding bereavement pay. Fiona had to return to work only two weeks after her son passed away. I know that the Department is looking at bereavement pay very closely as part of its review, but if the Health Minister could also contribute it would add extra weight, emphasising how important that is.

Fiona had to return to work prior to Alfie’s funeral and then had to take just a single day of annual leave to attend it. I think we can all agree that, in such horrific circumstances, that is not an acceptable position. I hope that the Government will consider intervening on this as part of the review. It is so important, because families often have to wait six to eight weeks for a post-mortem. That they should have to return to work before they have had that outcome is something we can no longer accept.

Secondly, as we have heard today, police training can often be quite patchy. We all accept that the police have a job to do, but it is so important that there is a dedicated family liaison officer, so that in the initial moments, hours, days and weeks, families are properly supported by the police. It is important to have someone there who can deliver difficult news and factual information in a sensitive way for the people who are suffering—whether that is graphic coroner’s phone calls or anything else. I hope the Minister will consider working with the Home Office and the Policing Minister to deliver a more holistic approach to how families are treated in the early days and weeks of this unimaginable loss.

Thirdly, Nathan and Fiona relayed to me that they would like to see better training in schools, and even a dedicated teacher or teaching assistant in every school who is trained to support a child if they have a sibling who passes away in these circumstances. Again, that support can be quite patchy, based on whether the school has a teacher, teaching assistant or member of staff who has similar experience or training in dealing with this issue. It is such a small change, which would not cost a lot of money but would make such a big difference to families who suffer with child loss.

Inquest dates have already been covered by other Members, but Nathan and Fiona had to wait more than six months for an inquest, which is completely agonising. That gets added on to the other things I have raised, about the need for better police liaison and having to return to work after two weeks, which means having to continue with life while waiting that long for an inquest. I really think we can do better than that.

I pay tribute to Nathan and Fiona for sharing their story with me, and all the families in the Public Gallery today. It is incredibly brave and it takes a huge amount of strength to share stories like theirs. I hope that the Minister will see today as a new dawn and the start of change in this area, to help families today and in the future.

Oral Answers to Questions

Sally Jameson Excerpts

Tuesday 25th November 2025 Commons Chamber

[Wes Streeting]

I honestly cannot believe the brass neck of Conservative Members; their time in government led to the longest waiting times and lowest patient satisfaction in the history of the national health service. The best news I can offer the shadow Minister, and others like her who are on a waiting list, is that we have a Labour Government who are reducing waiting lists for the first time in more than 15 years.

[Sally Jameson (Doncaster Central) (Lab/Co-op)]

6. What steps he is taking to help reduce the repair backlog at Doncaster Royal infirmary.

[The Minister for Secondary Care (Karin Smyth)]

We inherited a crumbling NHS estate. Many hospitals, including Doncaster Royal infirmary, are in a state of disrepair, thanks to the shocking record of the last 14 years. When I visited Doncaster Royal, I saw at first hand the outstanding care staff are providing despite significant infrastructure challenges. That is why the Government have supported Doncaster and Bassetlaw trust with £19.8 million in national funding to redevelop the critical care unit, and another £3.2 million from the estate safety fund for fire safety work. We have also provided nine years of certainty for maintenance budgets, allowing trusts to plan strategically and deliver further improvements.

[Sally Jameson]

As the Minister outlined, Doncaster was badly let down under the previous Administration, when after much fanfare and promise we were left off the new hospital programme. Since then, the trust has been working on revised capital projects to keep it going in the interim period, including a much-needed rebuild of the east block. Will the Minister continue to work with me and the trust to deal with the critical state of DRI?

[Karin Smyth]

My hon. Friend has been the most tireless campaigner on this issue since coming to the House in July 2024, so of course I will continue to work with her to support her local hospital. The previous Government neglected the NHS: those buildings were left to crumble and their new hospital programme was neither affordable nor deliverable. We are committed to reversing that decline and repairing hospitals like Doncaster Royal infirmary. That is why the trust will receive over £105 million in operational capital across the next four years to be allocated to local priorities, including repairs at Doncaster Royal infirmary.

NHS 10-Year Plan

Sally Jameson Excerpts

Thursday 3rd July 2025 Commons Chamber

[Wes Streeting]

I really welcome that support, and that is an absolutely great question. On the point about connectivity, I will ensure that the Science Secretary receives those representations and dons his skinny jeans and flip-flops and comes down to improve connectivity for her community—he is committed to doing that for people right across the country. The hon. Lady is absolutely right: we have to ensure that people in every part of the country have access to all those things that make life worth living, such as grassroots sport, culture, leisure, recreation, clean air, parks and open spaces. She has my assurance that, working with the Deputy Prime Minister and my right hon. Friend the Secretary of State for Culture, Media and Sport, we will bring those opportunities to everyone, not just the wealthiest areas or big cities.

[Sally Jameson (Doncaster Central) (Lab/Co-op)]

Will the Health Secretary outline how the 10-year plan will quickly deliver on the Government’s aim to go from an analogue to a digital service? That is important to Doncaster hospital, which is still on paper records. Will he also ensure that the deaf community is considered and that BSL and easy-read materials are woven into any digital roll-out?

[Wes Streeting]

I can absolutely give my hon. Friend that assurance. The great opportunity for technology is that we can design in accessibility; I had a great meeting here with some of my constituents who suffer from hearing loss. We have a great opportunity for the NHS to once again be the great social leveller, providing quality care to everyone, whatever their background, and personalised care that meets their needs. We need to have better digital connectivity and AI-enabled hospitals. My hon. Friend’s constituents will know how hard she bangs the drum here for investment in her local hospital, and that is very much on my mind.

Breast Cancer Screening: Bassetlaw

Sally Jameson Excerpts

Monday 9th June 2025 Commons Chamber

[Jo White]

I thank my hon. Friend for his contribution and I agree with him. In Bassetlaw, we have a single unit, but there are mobile units in rural areas that might encourage a better take-up rate.

The misconception that only women can get breast cancer is far too common. Almost 400 men get breast cancer every year, including my constituent Danny Emmerson from Worksop, who found some lumps in his armpits while he was sitting watching TV. He went to his GP to get checked and was quickly diagnosed with breast cancer. I thank Danny for joining my campaign to raise awareness that men get breast cancer too.

My ask today is that everyone in the Chamber, man or woman, checks themselves, and encourages their wives, partners, daughters, granddaughters, sisters and all the women in their lives to attend their breast cancer screening appointments. This debate is not the end of my campaign. On 29 June, I will be running the Race for Life in my constituency and visiting the Bassetlaw Princess Diana mammography unit to help tell the story of how easy it is for people to get their breasts screened.

I welcome the fact that my hon. Friends the Members for Doncaster Central (Sally Jameson) and for Doncaster East and the Isle of Axholme (Lee Pitcher) are in their places. The data for Doncaster and Bassetlaw hospitals covers all of our constituencies. While I understand that we can presume that there are lower attendance levels by those who live in our more deprived wards, will the Minister provide advice on what more the Department can do to ensure that we can get hospital-specific data for breast cancer screening uptake?

[Sally Jameson (Doncaster Central) (Lab/Co-op)]

Does my hon. Friend agree that is critical that we get data at that level, so that our Doncaster and Bassetlaw teaching hospitals NHS foundation trust can target the areas, and perhaps even the age groups, in which women’s take-up is lowest?

[Jo White]

I agree with my hon. Friend. We have data, but we remain unsure where the lowest uptake is. I would like to go to the wards in my area where uptake is low and knock on doors to encourage women to go to their screenings, so it would helpful to have precise data from the two hospitals in the Doncaster and Bassetlaw hospitals trust.

Several organisations across Bassetlaw support people with cancer, and I wish to highlight the work of Aurora in Worksop, which offers support to people during and after cancer treatment. From exercise spaces to beauty treatments, emotional support or even just a cup of tea with a friendly face and a listening ear, organisations like Aurora in our constituencies are the unsung heroes for people going through the challenge that is cancer treatment.

Oral Answers to Questions

Sally Jameson Excerpts

Tuesday 11th February 2025 Commons Chamber

[Stephen Kinnock]

It is vital that we have a palliative and end of life care service that works and is on a sustainable footing. I have had discussions with the sector. We want to ensure that we do not have the cliff edge that we had at the end of last year. The hon. Gentleman is right to point to this, and we will report back in due course.

[Sally Jameson (Doncaster Central) (Lab/Co-op)]

The Minister will be aware that the contract uplift for dentists is facing a near 11-month delay. Can he confirm that dentists will be receiving their uplift? What will be done to make sure that they receive enough money to cover the costs of NHS dentistry?

[Stephen Kinnock]

I can reassure my hon. Friend on that point. We implemented the contract uplift on 29 January. Dentists will therefore be receiving their uplifted payments in March, backdated to 1 April 2024. For the first time in more than a decade, we have also increased payments for practices training a foundation dentist.

Doncaster Royal Infirmary

Sally Jameson Excerpts

Thursday 30th January 2025 Commons Chamber

[Sally Jameson (Doncaster Central) (Lab/Co-op)]

I am grateful for the opportunity to make the case in this Chamber for the repair and refurbishment of Doncaster Royal Infirmary. This is not the first time I have raised this issue in this place, such is its importance to my constituents. Doncaster Royal Infirmary is at the heart of our community in Doncaster. For many of us, including myself, it is where we were born and rely on during some of the most difficult and painful moments of our lives. It is with great sadness that I come to this Chamber to say that after consistent underfunding, our hospital is in dire need of repair.

I take this opportunity to pay tribute to the NHS staff who have dedicated their careers to caring for the patients at the hospital. When I worked as a prison officer, I spent many hours on escorts at DRI and saw for myself the commitment of its staff. We live in a time where pressures on the NHS are immense, and staff across the country face unbearable conditions as they try to support patients in a system that desperately needs reform. I am pleased that this Government are committed to enacting change within our NHS for the benefit of both patients and the staff who treat them.

In Doncaster, our dedicated NHS staff face added pressure. Doncaster Royal Infirmary faces one of the highest repair backlogs in the country. The East Ward tower block, which houses some of the most vulnerable patients, faces critical infrastructure risks and safety concerns, and therefore is at the very top of the Doncaster and Bassetlaw teaching hospitals’ list of priorities. Other areas with a backlog of repairs include operating theatres, the critical care department and the women and children’s hospital.

[Lee Pitcher (Doncaster East and the Isle of Axholme) (Lab)]

As my hon. Friend will know, in April 2021 a leak occurred at the women’s hospital at Doncaster Royal Infirmary. The water then flooded the area and went into the electrical systems, and a fire broke out. Some 60 patients were impacted and had to be evacuated, including premature babies. Thanks to the efforts of the amazing hospital staff, as my hon. Friend has mentioned, no one was hurt, but the damage was substantial, and it impacted larger parts of the hospital. Does my hon. Friend agree that we need to learn from such incidents, and that it makes absolute sense, both financially and for people’s safety, to proactively manage repairs and do the maintenance that is required?

[Sally Jameson]

My hon. Friend is absolutely right, and that incident showcased how desperate the situation is. It is a testament to the staff and the team at the trust that no one was hurt, and that the repair work that needed to be done happened immediately. Other areas where a backlog remains include the operating theatres. According to the Doncaster Royal Infirmary refurbishment plan, the operating theatres at the hospital do not meet modern standards for space.

--- Later in debate ---

[Sally Jameson]

Across the hospital, there remains infrastructure that dates back to the 1930s. Imagine all the advancements we have made in science, innovation, technology and medicine since then, yet Doncaster patients are treated in a building that has not been updated in line with any of that. Most worryingly, a recent report concluded that there would be an “increased risk to life” were a fire to occur in Doncaster and Bassetlaw teaching hospitals. That is due to the age and infrastructure of the buildings, and the electrical works, which do not meet the needs of a modern-day hospital.

In spite of the catalogue of urgently needed repairs, Doncaster was not successful in its bid to secure a new hospital under the previous Government. Despite promises made by a string of Health Ministers, our application for crucial funding from the new hospital programme was denied by the Conservatives. That was a bitter blow to the community. We now know that the funding promised for the programme never existed—it was a work of fiction. That does not just affect the hospitals included in the programme; the implications ripple across all hospitals that desperately need investment.

In Doncaster, we are doing all we can to improve health provision for residents. That includes the work that Mayor Ros Jones and the trust are doing to set up health on the high street, providing appropriate health provision in the city centre. That will not only improve and quicken the service, but increase footfall on the high street. The trust announced in December that as part of a wider £19.8 million investment project, some refurbishment works will be completed at Doncaster Royal Infirmary. That is welcome, but it is not the overall solution.

As a result of not being included in the new hospital programme, the Doncaster and Bassetlaw hospital trust has come up with a thorough and extensive on-site rebuild and refurbishment plan. The estimated cost in 2023 for the full refurbishment and a new building in front of the east ward tower block was up to £356 million, the cost for work on the theatres £35 million, and a refurbishment of the women’s and children’s hospital, mentioned by my hon. Friend the Member for Doncaster East and the Isle of Axholme (Lee Pitcher), would cost up to £87 million. That would also help to generate some extra capacity, which is much needed in the current climate.

This week, I visited Doncaster Royal Infirmary with my hon. Friend and the Minister to show her the extent of the repair backlog, and to demonstrate the urgency with which we need action. I am grateful to the Secretary of State for Health for meeting me and my right hon. Friend the Member for Doncaster North (Ed Miliband) this week to talk through the DRI refurbishment plan, and the support we need to get the rebuild work done. That work is also supported by my right hon. Friend the Member for Rawmarsh and Conisbrough (John Healey). The plan lays out the detail of proposed refurbishment works, not just to clear the repair backlog, but to ensure that core services are protected and a safe site can be ensured for a minimum of 20 years.

I now ask the Government for action. I ask them for capital investment to clear the repair backlog, and to support the refurbishment and building programme, so that the people of Doncaster can access good-quality secondary care in a safe hospital. I ask the Government to support the staff at Doncaster Royal Infirmary in doing their jobs safely and effectively. I ask the Government to make sure that our hospital is fit for the future.

Health and Social Care: Winter Update

Sally Jameson Excerpts

Wednesday 15th January 2025 Commons Chamber

[Wes Streeting]

I will take that as another representation from the hon. Gentleman on the new hospital programme, and I reassure him we will be setting out our review and its conclusions shortly.

[Sally Jameson (Doncaster Central) (Lab/Co-op)]

As part of making the NHS fit for the future, moving some patient care from hospital to the community will be pivotal. In Doncaster, mayor Ros Jones and the council are already well on the way with this and they are setting up “Health on the High Street”, which is good not just for patients but for footfall in the city centre. Will my right hon. Friend set out what his Department is doing to support areas such as Doncaster in delivering on this strategy?

[Wes Streeting]

I am delighted to hear of the work Ros is doing as mayor to support health and care services and to take health and care to where people are. I hate hearing that there are hard-to-reach communities; there are no hard-to-reach communities. There are underserved communities and, in our determination to tackle health inequalities, to get care closer to people’s homes and indeed in people’s homes, to do earlier diagnosis and to provide faster access to treatment, we need to make sure that we take health and care services to where people are rather than expecting people to always come to us.