Community Pharmacies

Sadik Al-Hassan Excerpts

Tuesday 2nd June 2026 Westminster Hall

[Sadik Al-Hassan (North Somerset) (Lab)]

It is a pleasure to serve under your chairship, Ms Jardine. I must declare an interest as a registered pharmacist. I speak today wearing two hats: as chair of the all-party parliamentary group on pharmacy and as someone who spent nearly two decades working as a community pharmacist. That experience is why earlier this year, as APPG chair, I wrote a vision for what pharmacy should look like in 2040 and put it directly to policymakers across Government and pharmacy.

Community pharmacy remains one of the most accessible parts of the NHS, with around 80% of the population living within a 20-minute walk of a pharmacy. However, as has been mentioned, nationally 1,383 pharmacies have closed since 2016, including six in North Somerset, even after two pharmacies were reopened in Portishead thanks to the hard work of Magna Pharmacy and Ramesh. Every single day, 1.6 million people walk through a pharmacy door, saving an estimated 38 million GP appointments every year.

That is why the funding settlement announced last week matters so much. The 10.3% uplift adds £340 million to the overall contract. More importantly, an increase in the margin allowance provides important support and stability for the sector. I thank the Minister, the Department and Community Pharmacy England. However, I have called this a down payment on a brighter future. It is just a start, not an end point. The 10.3% uplift is very welcome, but it comes against a backdrop of an around 9% yearly increase in costs.

Pharmacy First and the inclusion of independent prescribing are good starting points, but the next step is to map out what we want Pharmacy First to look like through to 2030 and beyond. It cannot simply remain a pharmacist-led service for a small number of conditions. Community pharmacy has the potential to play a much broader role across acute care, minor ailments and prevention. That ambition must be backed with the professional boundary changes to match, because it will mean nothing if the foundations are not right.

Pharmacies are receiving £800 million less in real terms than a decade ago. The Government’s independent analysis found a funding gap of £2 billion a year. Former colleagues are telling me that they are dispensing more and more medicines at a loss, spending hours sourcing drugs that should be available and managing patients’ anxiety when the supply chain fails. As a country, we have become addicted to cheap medicines in our NHS, which has created vulnerabilities right across our supply chain. Fixing the drugs bill in a way that supports wider investment and greater supply chain resilience will also strengthen community pharmacy services for the future. We must get this right.

My vision for pharmacy in 2040 calls for genuine integration into neighbourhood healthcare, as the 10-year health plan intends. However, integration works only if the infrastructure works. A true single patient record system with read-write access for pharmacists is the foundation on which everything else depends. Primary care, pharmacy and hospitals all need to work from the same picture of the same patient and sing from the same hymn sheet. There is no point writing a vision for pharmacy’s future that does not fit the wider NHS system it sits within.

The 10-year health plan wants to move care closer to home. Community pharmacy is already there. It is an incredibly efficient, high-value asset to the NHS. I urge the Government to match that ambition with sustained, multi-year funding, a workforce plan that unlocks independent prescribing and the digital infrastructure to make seamless care a reality. This could be a really bright future for community pharmacy. I believe in the future of the profession, but only if we have the will to see it through.

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[Ms Julie Minns (Carlisle) (Lab)]

It is a pleasure to serve under your chairship, Ms Jardine. I thank the hon. Member for Tiverton and Minehead (Rachel Gilmour) for securing this important debate. I also thank the staff at community pharmacies across my constituency, particularly the staff at the Well pharmacy in Denton Holme who have given exceptional care and support to my family for many years.

Pharmacies and their staff provide a vital accessible health hub in our communities. However, this year Community Pharmacy England has reported that 55% of pharmacy staff experience abuse, often triggered by medicine shortages, prescription delays, long queues and other issues entirely outside their control. I am sure all hon. Members will agree that, whatever the prompt, abuse of that nature is completely unacceptable. I will therefore be grateful if the Minister can briefly outline what action the Government are taking to protect pharmacy workers from abuse.

Sadly, under the previous Government too many community pharmacies were lost. Between 2019 and 2024, 1,633 community pharmacies closed. In the same period, about 400 opened: just one for every four that was closed. In communities such as Carlisle, the closure of a pharmacy has a significant knock-on effect on the remaining pharmacies. Two pharmacies in the Harraby area of Carlisle have closed in recent years, placing additional pressure on the sole remaining pharmacy, on Central Avenue, and resulting in longer waits for prescription collections. It is therefore doubly frustrating that efforts to open a new pharmacy in the same community have so far come to nothing because the premises’ landlord, the Riverside housing association, has failed to respond to representations from both the prospective pharmacist and me since last October.

[Sadik Al-Hassan]

Shame!

[Ms Minns]

In the meantime, ironically, the shop next door, a former pharmacy, has been refurbed and opened as yet another barber’s and mini-mart. It is simply not good enough. That is why I very much welcome this Government’s prescription for our community pharmacies: not just £3.6 billion in funding for community pharmacies, but the Government’s high street strategy, the recently announced crackdown on dodgy vape shops and mini-marts and the plans to integrate community pharmacies as key local healthcare hubs. These actions are not just vital for the health of local people; they are vital for the health of our high streets, too.

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[Sadik Al-Hassan]

Only the good ones.

[Dr Chambers]

Yes, the good ones.

There has been a general consensus that pharmacies are often overlooked as a source of care for those in the community. I have visited many pharmacies in my Winchester constituency: there is Eric, who runs Springvale pharmacy up in Kings Worthy; there is Colden Common pharmacy in Colden Common; and there is the Wellbeing pharmacy on Winchester High Street, which gives me my flu jab every year. The people there actually make having a flu jab a lot of fun; we always have a great laugh. I never thought having a vaccine would be something I would look forward to, but I love going in and seeing them.

We know about the 8 am rush for GP appointments, so the fact that a high street service exists where one can drop in for advice and consultations is absolutely brilliant. Pharmacies allow us to siphon off some of the pressures on GP services, but—as pharmacists have been telling me repeatedly since well before I was elected—pharmacies are currently under immense pressure.

Adding to that pressure is the increase in national insurance contributions, which has saddled pharmacies and GP surgeries with additional costs. As a consequence, many local pharmacies have had to limit opening times and staff numbers. In Alresford in my constituency, the hard-working staff at Wessex Pharmacies have had to close shop on Saturday afternoons. That service will be sorely missed, particularly by those who are in full-time education or work during the week and who relied on being able to pick up their prescriptions at the weekend.

In addition, shorter opening times mean that if a patient sees their GP later in the day, the required prescription is delayed by a day if the paperwork is not registered in time. For a patient with an urgent need for medication, that extra day can be extremely frustrating and worrying.

Although we really do welcome the recent 10% increase in Government funding to community pharmacies, it is worth pointing out that that is giving with one hand and taking with the other. In the wake of rising costs for energy, staff and medicines, this funding increase was the first in 10 years, so it was sorely needed, but unfortunately, it did little to alleviate the extreme pressures heaped on community pharmacies in the Budget.

That point comes into focus when we consider the rise in drug costs: a 20% to 30% rise for things like paracetamol and hay fever medications, and an elevenfold rise in the cost of cancer drugs since February, while the funding provided to community pharmacies has dropped by more than 20% in real terms since 2015. That is why we are calling on the Government to invest in pharmacies in smaller towns, particularly in villages and rural areas such as mine in the Meon valley. In places such as Bishop’s Waltham and Colden Common, people need access to a community pharmacy, and not only for convenience: Conservative-run Hampshire county council has cut vital bus services to the nearest big towns, which means that people without a vehicle, especially older people, absolutely rely on local pharmacies for their medication.

We are also calling for a new, long-term, sustainable model for pharmacies and an expansion of Pharmacy First to give patients more accessible routine services so that we can free up GPs’ time. We want an exemption for pharmacies from the national insurance contributions increase so that funds can be spent on patients and vital medications.

I come to my final, key point. I have spoken to many pharmacists since I was elected and before that, and I have had very long, in-depth conversations with them. I have also attended events in Parliament organised by the Royal College of Pharmacy and the National Pharmacy Association and I have discussed their issues with the NHS pharmacy contract. Given my professional background, I am used to sourcing, dispensing and prescribing drugs. However, the contract is so complicated that, despite my extensive conversations with those organisations, I do not fully understand it. The key message that comes out is that it costs pharmacists to dispense NHS medication in many cases, and that NHS medication is sometimes being subsidised by other sales in shops. I even met two pharmacists who said that their personal finances are subsidising some NHS dispensation. That is clearly not tenable in the long run.