Oral Answers to Questions

Debate between Ruth George and Nusrat Ghani

Thursday 18th July 2019 Commons Chamber

[Ms Ghani]

The Chair of the Select Committee knows that I am just as passionate as she is about this issue within this part of my brief. I was hoping that we could start to legislate before the summer, and I now hope that I can crack on with it in the autumn. We have to remember that licensing sits with local licensing authorities. We are trying to put together a national database and to ensure that all the information is in one place, so that those who want to fish around to get a licence cannot do so. We are also increasing the traffic commissioners’ powers. All that work is in the pipeline, and I look forward to getting it done just as much as the hon. Lady does.

[Ruth George (High Peak) (Lab)]

8. What recent assessment he has made of the adequacy of the strategic road network between Manchester and Sheffield.

Transport Safety: Blind and Visually Impaired People

Debate between Ruth George and Nusrat Ghani

Wednesday 6th June 2018 Commons Chamber

[Ms Ghani]

I take the hon. Lady’s point and will reflect on her concerns. An independent task and finish group is looking at taxis and private hire vehicles, and we await its report, which I hope will cover this area. I have a concern about this issue as well. There should be very few exemptions—there should be very good reasons why a driver cannot allow a passenger or guide dog into their cab—and we should be absolutely clear about what those are.

I move on now to talking buses. Audible information on buses is key to enabling disabled passengers to take journeys. Disabled people make 10 times as many journeys by bus as by rail, and it is essential that the service provided should be accessible to them. The provision of audible information on all buses will clearly make a huge difference in this regard, but some passengers have raised concerns that there is too much information on buses and that it confuses them even further, so although some bus companies have already introduced talking buses, they will not be required to do so by law until the relevant power in the Bus Services Act 2017 takes effect. We will consult later this year on the regulations that will bring these powers into force.

I accept that some early adopters of talking buses sometimes fail to provide the correct information or information at the right time to enable a blind or visually impaired person to get off at the right stop, and I appreciate entirely the distress this can cause. It only underlines the need to consult ahead of the legal requirement being introduced. We need clear evidence on how much information is needed, at what point in the journey and how often, and we need to factor it into any appropriate regulations. That will allow us to provide clear, evidence-based and legally mandated standards that all bus operators must meet, and that the Office of the Traffic Commissioners will have responsibility to enforce.

I now move to shared spaces, which are a particular concern for people with visual impairments. There is no single definition of “shared space”, but it generally means a space that has different road users, including vehicles and pedestrians, sharing the street. This might be very good for some people with disabilities, especially those in wheelchairs, but kerbs and controlled pedestrian crossings are sometimes removed, which can be particularly difficult for blind or partially sighted people.

The Disabled Persons Transport Advisory Committee, the Department for Transport’s statutory adviser on accessible travel, has written to me about this to highlight its concerns about shared spaces. In addition, the consultation on the draft accessibility action plan prompted a lot of feedback on this issue. Once again, my father regularly updates me on how such spaces are not working for him. In short, concerns about the safety of shared spaces, particularly for blind or visually impaired people and guide dogs, are coming through loud and clear. In the light of these continuing concerns, the Government are considering what further action might be appropriate and will make this clear when the inclusive transport strategy is published.

We take this issue very seriously, and the strategy will cover most of the issues that the hon. Lady has raised, but whatever action the Government and other authorities take to improve the rights of disabled passengers, it will make a difference only if those rights are effectively enforced. To this end, I recently met the chief executives of transport regulators, including the Office of Rail and Road and the Civil Aviation Authority, and underlined to them their responsibilities for ensuring that disabled passengers receive the services they are entitled to.

[Ruth George]

I want to make a point about Passenger Assist. My visually impaired constituent was simply given a leaflet that was supposed to enable him to travel. Does the Minister agree that that is not acceptable? Although Passenger Assist is available to wheelchair users in my constituency, there are no taxis that can accommodate passengers with wheelchairs. I am trying to arrange for some disabled constituents to visit the Minister in a couple of weeks, but they are having real problems in accessing any sort of public transport.

[Ms Ghani]

The hon. Lady is absolutely right. The purpose of Passenger Assist is to assist passengers with all kinds of disabilities, and handing out a leaflet is just not on. The role of Passenger Assist is to help passengers to reach their destination with the service for which they have paid. I look forward to meeting the hon. Lady and her constituents to discuss that further.

As I have said, I have met the regulators and reminded them of their responsibilities, and of the work they need to do to ensure that redress is available when things go wrong. That is another issue that we must tackle: when laws and regulations are in place, we must ensure that they are enforced.

I thank the hon. Member for Blaydon again for securing a debate on such an important issue, and I look forward to working with her and Members in all parts of the House to achieve our ambition to improve the travelling experiences of blind and visually impaired people.

Question put and agreed to.