(3 years, 11 months ago)
Commons ChamberThe hon. Lady has hit on exactly the essence of the problem and what we have sought to do through the legislation. The reason we are imposing a duty of care is precisely because we know that such things evolve over time and that each company needs to take appropriate steps. Clearly, we cannot individually identify every single harm or every single action. Instead, we are setting it out as a duty of care to ensure that flexibility.
I welcome the new regulations and my right hon. Friend’s reassurance that smaller businesses and new entrants to the market will not be disadvantaged. Can he tell me what criteria will be used to determine when a business meets the threshold for the new regulations to apply?
My hon. Friend is entirely correct to raise that point. Essentially, the criteria will be if the purpose of the website is not in any way related to user-generated content, but that is just a small by-product. I used the example—it might be seen as slightly frivolous, but it is a way to illustrate it—of the online cheese retailer. Many small businesses, which are essentially retail or other activities, may allow reviews and so on. It is perfectly reasonable that we should say from the start that they are not subject to it. In practice, they would not be anyway because they will not fall within the codes of conduct. It is my experience with regulation that the more we can exclude from the beginning, the better, because it removes that worry, which frequently comes from small businesses that have one or two people, not massive compliance departments that can deal with it.