Oral Answers to Questions

Debate between Rupa Huq and Claire Perry

Thursday 28th April 2016 Commons Chamber

[Claire Perry]

I am delighted that the right hon. Gentleman is supporting the Conservative party’s manifesto commitment to reduce delay repay to 15 minutes. It is lovely that at least some shreds of that coalition co-operation are still in action. He and I have discussed the Southern franchise many times. It is difficult. There are record levels of engineering work taking place on the line, and we are doing all we can, as he knows, to ensure that passengers suffer the least disruption possible and get the compensation to which they are entitled when their trains do not run on time.

[Dr Rupa Huq (Ealing Central and Acton) (Lab)]

Schedule 8 compensation is not making its way to my travelling public. Eddy Leviten regularly contacts me from Acton main line station, where there are no staff, no way of buying a ticket, no indicator board and only two trains an hour. Travelling from Acton main line station, which is only one stop from Paddington, should not be a case of taking your life in your hands and leaping into the unknown.

[Claire Perry]

I am not going to give the House a boring diatribe about the purpose of schedule 8. [Interruption.] I know hon. Members would all be fascinated. The point of schedule 8 is slightly different from the point about compensation paid to passengers under the delay repay scheme or the national conditions of carriage. It is absolutely right that we should bring forward proposals. For the hon. Lady, a compensation threshold that kicks in at 30 minutes is probably not worth a lot, but one that starts at 15 minutes may be valuable. Ultimately, however, the hon. Lady’s constituents have a far greater choice of transport than many other people in this country, and that is why we are investing in the railway—north, south, east and west.