Building Societies Act 1986 (Amendment) Bill

Baroness Winterton of Doncaster Excerpts

2nd reading
Friday 19th January 2024 Commons Chamber

[Anna Firth]

I am grateful to my right hon. and learned Friend for his intervention. Nationwide does so much in all constituencies where there is a branch. My Nationwide in Leigh-on-Sea has a dedicated cost of living expert who is helping the most vulnerable members of our society navigate the challenges caused by the cost of living crisis. The branch is also going out of its way to ensure that people who are not as tech savvy as some of the rest of us, particularly the elderly—I have a very elderly constituency on in Leigh-on-Sea—get that extra help. They have tea and tech events, which are very popular, that teach people how to use online banking and apps to manage their money. Digital exclusion is a real problem in our society, and it is so encouraging that the building societies are doing so much more. I could wax lyrical about all the other things that the Nationwide is doing, but because of the Bill that is up next, I am not going to.

I will end on the need for face-to-face banking services. The banking hub is a very good model, but none of the banks will provide such a hub if there is a building society that provides face-to-face services. But one should not exclude the other. I have been campaigning on this issue, but this is a fitting moment to pay tribute to my hon. Friend the Member for Derbyshire Dales (Miss Dines) for her “Save Our Banks” campaign, which I wholeheartedly endorse.

I fully support the Bill and thank the hon. Member for Sunderland Central for introducing it. I hope it will ensure that building societies can do even more for their local communities, not just in Southend West but across the whole country.

[Madam Deputy Speaker (Dame Rosie Winterton)]

I call the shadow Minister.