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Written Question
Jobcentres
Monday 7th July 2025

Asked by: Rosena Allin-Khan (Labour - Tooting)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment she has made of the potential merits of expanding Jobcentre access to people not in receipt of benefits.

Answered by Alison McGovern - Minister of State (Department for Work and Pensions)

We are reforming Jobcentre Plus and creating a new service across Great Britain that will enable everyone to access support to find good, meaningful work, and support to help them to progress in work, including through an enhanced focus on skills and careers. The new Jobs and Careers Service will offer employment and careers support for all - not just those on benefits - who want support to find or progress in work.

Supporting our 'Get Britian Working' agenda, we have funded several measures to help unemployed people not in receipt of benefits to find employment:

  • £115 million funding for 2025/26 for the Connect to Work programme, a voluntary, locally led Supported Employment programme in England and Wales, which will support disabled people, people with health conditions and those with complex barriers to employment.
  • £125 million for 2025/26 to deliver 9 place-based economic inactivity trailblazers across England and Wales, of which £45 million is for NHS England Health Accelerators. Tailored to the needs of local areas, these trailblazers are testing different ways of reducing economic inactivity.
  • Working with the Department for Education, £45 million for 2025/26 for our 8 Youth Guarantee trailblazers which are testing a cohesive education, training and employment support offer for young people aged 18-21.
  • £34m funding for 2025/26 for WorkWell pilots for 15 areas to design and deliver integrated work and health support.
  • Continuing with the Employment Advisers in NHS Talking Therapies programme to provide people with common mental health conditions the support they need to enter, re-enter or return to work and improve mental health.

Written Question
Employment Schemes
Friday 4th July 2025

Asked by: Rosena Allin-Khan (Labour - Tooting)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps she is taking to support unemployed people not in receipt of benefits to find employment.

Answered by Alison McGovern - Minister of State (Department for Work and Pensions)

We are reforming Jobcentre Plus and creating a new service across Great Britain that will enable everyone to access support to find good, meaningful work, and support to help them to progress in work, including through an enhanced focus on skills and careers. The new Jobs and Careers Service will offer employment and careers support for all – not just those on benefits - who want support to find or progress in work.

Supporting our ‘Get Britian Working’ agenda, we have funded several measures to help unemployed people not in receipt of benefits to find employment:

  • £115 million funding for 2025/26 for the Connect to Work programme, a voluntary, locally led Supported Employment programme in England and Wales, which will support disabled people, people with health conditions and those with complex barriers to employment.
  • £125 million for 2025/26 to deliver 9 place-based economic inactivity trailblazers across England and Wales, of which £45 million is for NHS England Health Accelerators. Tailored to the needs of local areas, these trailblazers are testing different ways of reducing economic inactivity.
  • Working with the Department for Education, £45 million for 2025/26 for our 8 Youth Guarantee trailblazers which are testing a cohesive education, training and employment support offer for young people aged 18-21.
  • £34m funding for 2025/26 for WorkWell pilots for 15 areas to design and deliver integrated work and health support.
  • Continuing with the Employment Advisers in NHS Talking Therapies programme to provide people with common mental health conditions the support they need to enter, re-enter or return to work and improve mental health.


Written Question
Workplace Pensions
Friday 20th June 2025

Asked by: Rosena Allin-Khan (Labour - Tooting)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps she is taking to improve pension replacement rates.

Answered by Torsten Bell - Parliamentary Secretary (HM Treasury)

Our system of state, private and workplace pensions provide the basis for security in retirement. The State Pension provides a foundation to support people’s individual savings for retirement. The Government has made a commitment to the Triple Lock for the entirety of this Parliament which means annual spending on people’s State Pensions is forecast to rise by over £31 billion over this Parliament. This will see pensioners’ yearly incomes being up to £1,900 higher.

Automatic Enrolment (AE) has succeeded in transforming workplace retirement saving. Over 11 million employees have been automatically enrolled into a workplace pension since 2012. However, we know we need to do more to build on the success of AE.

The government will soon be launching the next phase of the Pensions Review, which will focus on improving pensions outcomes.


Written Question
Workplace Pensions
Friday 20th June 2025

Asked by: Rosena Allin-Khan (Labour - Tooting)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what comparative assessment she has made of the adequacy of pension replacement rates in (a) the UK and (b) other Organisation for Economic Co-operation and Development countries.

Answered by Torsten Bell - Parliamentary Secretary (HM Treasury)

The Government committed to carry out a landmark Pensions Review to deliver better outcomes for savers and the UK economy. Our focus is on building a system that supports people to save effectively throughout their working lives and provides a strong foundation for income in retirement.

Automatic Enrolment (AE) has helped over 11 million workers start saving into a pension since 2012, but we know some people still are not saving enough. In March 2023, DWP published new analysis into future pensioner incomes, showing that 38% of working age people (equivalent to 12.5 million people) are under saving for retirement when measured against Target Replacement Rates before housing costs and 12% are not saving enough to meet the Pension and Lifetime Savings Association’s minimum living standard. That is why the second phase of our Pensions Review will in the coming months look at further steps to improve pension outcomes.

OECD rankings show that the UK’s pensions system of the new State Pension and Automatic Enrolment will provide future workers with income replacement rates which are comparable to the OECD average, alongside countries such as Germany and Norway.


Written Question
Unemployment: Mental Health
Thursday 24th April 2025

Asked by: Rosena Allin-Khan (Labour - Tooting)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to help jobseekers manage their mental health while looking for employment.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

The Government is committed to supporting disabled people and people with health conditions, including people with mental health conditions, with their employment journey. Appropriate work is generally good for health and wellbeing, so we want everyone to get work and get on in work, whoever they are and wherever they live. The Government announced an 80% employment rate ambition in the Getting Britain Working White Paper.

Disabled people and people with health conditions are a diverse group so access to the right work and health support, in the right place, at the right time, is key. My department therefore is investing in a range of support for individuals to help them stay in work and get back into work, including several that join up employment and health systems.

Additional Work Coach Support, delivered through our Jobcentres, provides disabled people and people with health conditions, including mental health conditions, with increased one-to-one personalised support from their work coach to help them move towards, and into, work. Support is now available in all Jobcentres across England, Scotland and Wales. This rollout has been informed by trialling in Jobcentres. This personalised support from Work Coaches aims to enable disabled people and people with health conditions, to access employment, wider support including our employment programmes earlier.

Work coaches receive specialist support from Disability Employment Advisers on how to tailor their support to help disabled customers move closer or into the labour market. Disability Employment Advisers can also offer “direct support” to disabled people and those with long-term health conditions, including mental health conditions, where additional bespoke support would benefit the customer. We will continue to ensure that every Work Coach has access to support from a Disability Employment Adviser.

The Access to Work Scheme provides grant funding to disabled people, as well as those with a health condition. The grant supports workplace adjustments that go beyond what would normally be expected from an employer through their duty to provide reasonable adjustments as outlined in the Equality Act 2010. The Scheme also includes the Mental Health Support Service which provides up to nine months of non-clinical support for people who need additional help with their wellbeing while in employment. In 2023/24, 49,920 people were in receipt of a payment for an Access to Work element. Of those, 14,310 (29%) received one or more payments for the Mental Health Support Service element in the same period.

Work in partnership between the DWP and health systems, currently includes Individual Placement and Support in Primary Care (IPSPC) a Supported Employment programme (using the place, train and maintain model) delivered in primary care settings and is aimed at people with physical or common mental health disabilities, both out of work who need help into work, and those needing support with their health issues to stay in work. IPSPC is integrated with an individual’s normal health treatment encouraging recognition of employment as an important driver of an individual’s health and wellbeing. We will be bringing this approach to all areas of England and Wales through the roll out of the Connect to Work Programme which will support 100,000 people a year from 2026/27. This complements the delivery of Individual Placement and Support for Severe Mental Illness which is delivered in secondary mental health services by the NHS in England.

The Employment Advice in Talking Therapies programme combines the expertise of therapists and employment advisers to give those with mental health conditions the support they need to find work tailored to them. Employment Advisors support patients in NHS Talking Therapies irrespective of their employment or benefit status. People who are looking for work will be supported to improve the quality of their CVs, complete application forms and improve the quality of their performance in interviews. If the client wishes, Employment Advisors can also work with NHS Talking Therapies clients and their employers to support returns to work following mental health-related absences. This could include suggesting coping mechanisms empowering clients to have better conversations with their colleagues or manager, or through suggesting workplace reasonable adjustments or a graduated return to work.

WorkWell sites went live in 15 areas across England from October 2024, providing low intensity holistic support for health-related barriers to employment, and a single joined up gateway to existing local work and health service provision. Each area designs and delivers an integrated work and health support offer, that brings together partnerships between Integrated Care Boards, local government, Jobcentres and community partners, including mental health services. People can be referred via their GP, Jobcentre, via other local services or can self-refer. By Spring 2026, WorkWell is expected to support up to 56,000 disabled people and people with health conditions, including mental health conditions, to get into work or get on at work.

Furthermore, in March we announced in the Pathways to Work Green Paper that we would establish a new guarantee of support for all disabled people and people with health conditions claiming out of work benefits who want help to get into or return to work, backed up by £1 billion of new funding.

As the Green Paper notes, we are keen to engage widely on the design of this guarantee and the components needed to deliver it. To get this right, we will be seeking input from a wide range of stakeholders including devolved governments, local health systems, local government and Mayoral Strategic Authorities, private and voluntary sector providers, employers and potential users. We will confirm further details in due course after we have completed our consultation process.


Written Question
Employment Schemes: Mental Health Services
Thursday 24th April 2025

Asked by: Rosena Allin-Khan (Labour - Tooting)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps she is taking to ensure mental health services are integrated into employment support programmes.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

The Government is committed to supporting disabled people and people with health conditions, including people with mental health conditions, with their employment journey. Appropriate work is generally good for health and wellbeing, so we want everyone to get work and get on in work, whoever they are and wherever they live. The Government announced an 80% employment rate ambition in the Getting Britain Working White Paper.

Disabled people and people with health conditions are a diverse group so access to the right work and health support, in the right place, at the right time, is key. My department therefore is investing in a range of support for individuals to help them stay in work and get back into work, including several that join up employment and health systems.

Additional Work Coach Support, delivered through our Jobcentres, provides disabled people and people with health conditions, including mental health conditions, with increased one-to-one personalised support from their work coach to help them move towards, and into, work. Support is now available in all Jobcentres across England, Scotland and Wales. This rollout has been informed by trialling in Jobcentres. This personalised support from Work Coaches aims to enable disabled people and people with health conditions, to access employment, wider support including our employment programmes earlier.

Work coaches receive specialist support from Disability Employment Advisers on how to tailor their support to help disabled customers move closer or into the labour market. Disability Employment Advisers can also offer “direct support” to disabled people and those with long-term health conditions, including mental health conditions, where additional bespoke support would benefit the customer. We will continue to ensure that every Work Coach has access to support from a Disability Employment Adviser.

The Access to Work Scheme provides grant funding to disabled people, as well as those with a health condition. The grant supports workplace adjustments that go beyond what would normally be expected from an employer through their duty to provide reasonable adjustments as outlined in the Equality Act 2010. The Scheme also includes the Mental Health Support Service which provides up to nine months of non-clinical support for people who need additional help with their wellbeing while in employment. In 2023/24, 49,920 people were in receipt of a payment for an Access to Work element. Of those, 14,310 (29%) received one or more payments for the Mental Health Support Service element in the same period.

Work in partnership between the DWP and health systems, currently includes Individual Placement and Support in Primary Care (IPSPC) a Supported Employment programme (using the place, train and maintain model) delivered in primary care settings and is aimed at people with physical or common mental health disabilities, both out of work who need help into work, and those needing support with their health issues to stay in work. IPSPC is integrated with an individual’s normal health treatment encouraging recognition of employment as an important driver of an individual’s health and wellbeing. We will be bringing this approach to all areas of England and Wales through the roll out of the Connect to Work Programme which will support 100,000 people a year from 2026/27. This complements the delivery of Individual Placement and Support for Severe Mental Illness which is delivered in secondary mental health services by the NHS in England.

The Employment Advice in Talking Therapies programme combines the expertise of therapists and employment advisers to give those with mental health conditions the support they need to find work tailored to them. Employment Advisors support patients in NHS Talking Therapies irrespective of their employment or benefit status. People who are looking for work will be supported to improve the quality of their CVs, complete application forms and improve the quality of their performance in interviews. If the client wishes, Employment Advisors can also work with NHS Talking Therapies clients and their employers to support returns to work following mental health-related absences. This could include suggesting coping mechanisms empowering clients to have better conversations with their colleagues or manager, or through suggesting workplace reasonable adjustments or a graduated return to work.

WorkWell sites went live in 15 areas across England from October 2024, providing low intensity holistic support for health-related barriers to employment, and a single joined up gateway to existing local work and health service provision. Each area designs and delivers an integrated work and health support offer, that brings together partnerships between Integrated Care Boards, local government, Jobcentres and community partners, including mental health services. People can be referred via their GP, Jobcentre, via other local services or can self-refer. By Spring 2026, WorkWell is expected to support up to 56,000 disabled people and people with health conditions, including mental health conditions, to get into work or get on at work.

Furthermore, in March we announced in the Pathways to Work Green Paper that we would establish a new guarantee of support for all disabled people and people with health conditions claiming out of work benefits who want help to get into or return to work, backed up by £1 billion of new funding.

As the Green Paper notes, we are keen to engage widely on the design of this guarantee and the components needed to deliver it. To get this right, we will be seeking input from a wide range of stakeholders including devolved governments, local health systems, local government and Mayoral Strategic Authorities, private and voluntary sector providers, employers and potential users. We will confirm further details in due course after we have completed our consultation process.


Written Question
Attendance Allowance
Thursday 5th September 2024

Asked by: Rosena Allin-Khan (Labour - Tooting)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether she has had discussions with the Motability charity on inclusion of Attendance Allowance recipients in their scheme.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

The Motability scheme is open to recipients of enhanced mobility Personal Independence Payment, higher rate mobility Disability Living Allowance, War Pensioner’s Mobility Supplement and Armed Forces Independence Payment.

Attendance Allowance does not have a mobility component for those whose needs arise after State Pension age. This is because it is expected that many older people will develop mobility issues as part of the ageing process. Eligible benefits such as DLA or PIP are awarded to individuals under pensionable age and, as long as entitlement conditions remain satisfied, the mobility component can continue to be paid beyond State Pension age.

There are no current plans to include Attendance Allowance as an eligible benefit for the Scheme.


Written Question
Pensioners: Disability
Thursday 5th September 2024

Asked by: Rosena Allin-Khan (Labour - Tooting)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if she will take steps to provide additional financial support to disabled people in receipt of the State Pension.

Answered by Emma Reynolds - Economic Secretary (HM Treasury)

Ensuring a decent foundation State Pension for pensioners is a priority for this Government. That is why we have set out our commitment to the Triple Lock, which will substantially improve outcomes for current and future pensioners.

There are already other benefits for those who are disabled, Attendance Allowance (AA) provides additional financial support towards the extra costs faced by those over State Pension age (SPa) with a severe disability who have care needs. It is neither means-tested, nor based on National Insurance contributions paid and recipients can choose how they wish to spend it.

Those already in receipt of Disability Living Allowance or Personal Independence Payment when they reach SPa can continue to receive those benefits. They are not obliged to switch to claiming AA.

Disability benefits open the door to additional amounts in means tested support, receipt of a disability benefit can provide a passport to additional amounts in means-tested benefits (notably Pension Credit and Housing Benefit) for those on low incomes and to Carer’s Allowance for the person providing care for them.


Written Question
Employment Schemes: Advertising
Tuesday 26th March 2024

Asked by: Rosena Allin-Khan (Labour - Tooting)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how much his Department has spent on advertising the Back to Work Plan since November 2023 by advertising method.

Answered by Jo Churchill

To date, the Department has not spent anything on advertising the Back to Work Plan.


Written Question
State Retirement Pensions: Underpayments
Tuesday 19th December 2023

Asked by: Rosena Allin-Khan (Labour - Tooting)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what progress his Department has made on rectifying errors in state pensions.

Answered by Paul Maynard

The overall rate of State Pension underpayment due to official error remains low as a proportion of expenditure (0.5% in 2022/2023). Where errors do occur, we are committed to fixing them as quickly as possible.

The Department of Work and Pensions is currently progressing Legal Entitlement and Administrative Practice (LEAP) exercises to rectify errors in the State Pensions caseload. Our priority is to ensure that everyone receives the State Pension payments to which they are entitled.

The latest update on the progress activity for the State Pension LEAP activity was published on 30 November and shows that between 11 January 2021 and 31 October 2023:

o 593,964 cases were reviewed

o 82,323 underpayments were identified

o £497 million was paid in arrears.

DWP is on track to complete the exercise for Category BL and Category D cases by the end of 2023.

The Home Responsibilities Protection (HRP) corrections activity started in Autumn 2023 with HMRC sending letters to potentially affected customers, who are invited to make a claim for missing HRP. Once a customer’s national insurance record has been corrected, DWP will process any state pension changes to ensure ongoing payments are correct and any arrears are paid as quickly as possible. Updates on progress will be communicated as the exercise progresses.