Robert Neill
Main Page: Robert Neill (Conservative - Bromley and Chislehurst)Department Debates - View all Robert Neill's debates with the Department for Transport
(9 years, 4 months ago)
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Robert Neill (Bromley and Chislehurst) (Con)
13. If he will meet senior management of Southeastern to discuss the reliability of its rail service; and if he will make a statement.
The Parliamentary Under-Secretary of State for Transport (Claire Perry)
I regularly meet the senior management of Southeastern to discuss their rail services, and I want to assure my hon. Friend that the recovery of reliability on that route is of the utmost importance to Southeastern, to Network Rail, to my Department and to Transport Focus. I now chair the weekly meeting of a taskforce comprising all those bodies and Southern Railway that is dedicated to improving the reliability and performance of the railway for customers travelling on those vital routes.
Robert Neill
I am grateful to the Minister for the steps she has taken, of which I have had experience, but the fact remains that the performance of Southeastern trains is wholly unacceptable. I am getting emails from my constituents saying that their train is five minutes late more than 60% of the time, which tells me that the message is still not getting through. Should we not be urgently considering the introduction of financial penalties? Should we perhaps consider, even in advance of the franchise renewal in 2018, bringing in an operator such as London Overground, which operates its services infinitely more efficiently?
Claire Perry
My hon. Friend will be pleased to hear that performance is recovering, from a pretty low point last autumn, and that right-time performance is about 62%. That is still not good enough, in my view, but performance is on the mend. We face a massive challenge, in that we are doing some of the biggest engineering works in the UK around the critical stations that serve that part of the network, but that is not an excuse. We have to get performance better during these times of disruption, and that is what the quadrant taskforce is dedicated to doing.