Food Banks

Debate between Robert Flello and Lisa Nandy

Wednesday 17th December 2014 Commons Chamber

[Lisa Nandy]

The Minister’s warm words and praise for many of the charities running those food banks would be a lot more convincing if his Government had not just tried to gag them to prevent them from speaking out by passing the Transparency of Lobbying, Non-Party Campaigning and Trade Union Administration Act 2014, which we will repeal.

One of the reasons why we have such a problem is that the safety net that those charities campaigned for and that we built during the previous century has been allowed to collapse in this century. What was provided once as a right is now provided as charity. That, in the end, is what lies behind the humiliation facing many of the people forced to walk miles to go to food banks and the gnawing anxiety that they live with daily, not knowing where their next meal will come from.

[Robert Flello]

Is my hon. Friend as shocked as I am by a recent case, typical of so many, of a couple who told me that their mother—an elderly woman who had been feeding them because they could get no support—had had to go into hospital suffering from malnutrition?

[Lisa Nandy]

Indeed. My hon. Friend is right.

In the short time available to me, I want to talk about the solutions to these problems. The first solution, which tackles a long-term trend, is that work must pay. Far too many people have been forced into work that is low-wage and zero or small-hours. One of my constituents wrote to me before this debate and said that she was forced into a job where she was given, on average, only 15 minutes of work a day over the course of a week, and that £1.10 a day did not even cover the cost of her bus fare. When she left that job she was sanctioned, got into debt and ended up having to go to a food bank. The solutions are obvious: raise the minimum wage and encourage firms to pay the living wage.

When the Minister went to Tesco, did he ask that company why it does not pay all its staff a living wage? I would be interested to know. Those who claim to be part of the solution can also be part of the problem. It is the Government’s job to set the tone of what we expect from our major employers. In communities such as mine, there are real issues about the number of jobs available. If the Government do not invest to create jobs, it is no use telling people to get on their bike and go and get a job.

The second thing that Ministers must do is rebuild the safety net. I do not know whether the Minister understands how much damage the bedroom tax has done to people in communities such as mine. It must be scrapped immediately. The benefits delays that my hon. Friends have mentioned are so important. I have people in my constituency who are waiting six months just to get an assessment for employment support allowance. On top of that, the universal credit has been introduced. In principle I support it, but many people are now managing budgets that they never had to deal with before, and it has propelled many of them not just into debt, but into the arms of payday lenders—payday lenders that this Government refuse to do anything about.

If Ministers were at all interested in the experiences of my constituents, which they do not appear to be as they seem to be talking together, they would learn that the culture in the jobcentre—

Zero-hours contracts

Debate between Robert Flello and Lisa Nandy

Tuesday 9th July 2013 Westminster Hall

[Lisa Nandy]

My hon. Friend is absolutely right. I was about to talk about the situation of some care home workers in my constituency, and that is certainly one of the things that happened to them. Furthermore—the point that I want to impress on the Minister—employers who abuse zero-hours contracts are likely to be poor employers; their employment practices on a whole host of issues affect the entire work force. I welcome my hon. Friend’s intervention.

Unison recently produced research which showed that around 40% of people working in care homes or providing social care are on zero-hours contracts. We should all be deeply concerned about the rise of the practice, even if uninterested in the employment rights of the people affected or their families, because the truth is that it must be having an impact on the level of care that we afford to the old, the sick and the vulnerable in our society.

A group of care home workers, all women, recently came to see me. They had been under contract with the council, and they moved from one firm to another as the council changed the contract. They came to see me about a whole range of problems, including zero-hours contracts for some and small-hours contracts for others. They were given extremely short notice of the hours that they were supposed to work, so—as my hon. Friend the Member for Sunderland Central said—they had no opportunity to plan, which was a real problem for those with child care responsibilities, or with other caring responsibilities for elderly relatives or friends.

One woman told me an absolutely astonishing story about a co-worker, who had been told that if she did not take a series of jobs put on to the rota at short notice, she would not be offered hours next time. She had two children, so she had to take them with her on a series of shifts lasting for more than eight hours. The young children had to sit locked in the car for most of that time. The firm did not even factor in a lunch break for the worker, which apparently is standard practice. On top of that, she had the children with her, although they were unable to go outside and play; they did not eat and were locked into the car for several hours, which she was absolutely distraught about, but she was left between a rock and a hard place—she has to feed her children somehow, and that was the job she had been offered.

[Robert Flello]

I am enjoying my hon. Friend’s speech, because it is a good speech, but the things that she is saying are absolutely horrifying. Local authorities up and down the country are in a dire financial situation, but does she agree that they simply should not be touching such companies even with the longest of bargepoles?

[Lisa Nandy]

I completely agree, and I was about to say that I have been astonished by the slow response of my own local authority. I have tried and tried to get it to take the issue seriously, but the response has simply not been good enough. We should not be spending public money on enabling such employment practices to continue, whether nationally or locally. We all have a responsibility to stop them.

The women also told me about the serious problems that they are having budgeting. They work for the minimum wage, so they do not earn a lot to start with; we all know that the minimum wage is not enough to meet essential needs, so they are already earning poverty pay. On top of that, they do not know what they will be bringing in from one week to the next. As my hon. Friend the Member for Sunderland Central said, that is pushing people into the hands of legal loan sharks. Payday lenders have sprung up throughout Wigan—walking down the high street now, more payday lenders can be seen than practically any other sort of shop. We are collectively colluding in pushing people into the hands of those appalling lenders who cause such misery in people’s lives.

As well as zero-hours contracts, I have come across women with small-hours contracts. They are supposed to be guaranteed a certain amount of work but are not given that work, even though that is specified in their contracts. I have seen several examples of contracts not being upheld at all.

The point I want to impress on the Minister is that when employers treat people on zero-hours contracts in that way and where their use is widespread, it is likely that they are poor employers across the board. One firm in my constituency, Cherish, provides care to elderly people in their own homes. It breaches the minimum wage requirements because its employees are not paid for travel time, which is often hugely variable in my large constituency. Most of those women do not have transport because they cannot afford it as they are not paid enough, so they must travel long distances on several bus routes, which takes a long time, but they are not paid a penny for that. Lunch is not factored in and their payslips are confusing and incomplete. A whole host of problems have been brought to me about Cherish, and when I wrote to the firm I received what can only be described as a sarcastic letter thanking me for my interest in the company. I was astonished at the lack of response from the CQC and the local authority.

I echo what my hon. Friend the Member for Sunderland Central said. It cannot be beyond our wit to devise a statutory framework to crack down on those unscrupulous employers, but that must go with a culture of valuing our workers. I have been dismayed by the coalition Government’s attack on the trade union movement in the last few days, which can only hinder the situation of those women and not help it.