Royal Mail

Robert Flello Excerpts

Tuesday 25th June 2013 Westminster Hall

[Katy Clark]

My hon. Friend is well aware that many parts of the public sector that have been taken into private hands have ended up being owned by both private people abroad and by foreign countries. That is not in the public interest.

[Robert Flello (Stoke-on-Trent South) (Lab)]

I apologise because other business in the House detained me, although I know that my hon. Friend’s speech will have been excellent so far. I congratulate her on securing this debate. Does she agree that there is also quite a strong possibility—indeed, a probability—that because of Royal Mail’s land assets and buildings, often in central locations in our cities, we could end up seeing the complete dismantling of what we currently know as the Royal Mail, with bits being sold off, left, right and centre?

[Katy Clark]

My hon. Friend highlights a real threat.

The original Hooper report in 2008 identified a number of issues with Royal Mail that needed to be addressed, many of which have now been dealt with. We have already heard that the Government have taken over the pensions deficit and that regulation has been put in place. The Government’s case now seems to be based on the need for capital. However, Royal Mail is doing well in the public sector and, contrary to the Government’s claim, there does not seem to be any good reason why Royal Mail should not be able to borrow the capital it needs to invest, while remaining in the public sector.

We have heard that Royal Mail’s operating profits increased from £152 million in 2012 to £403 million in the last year. The state aid approval that enabled the Government to take on the pension deficit also gives them authority to write off almost £1 billion of Royal Mail’s debt, as £1.1 billion was allowed and only £150 million has been used so far.

Any revenue from the privatisation would go to the Treasury, not the company. If the Government believe that Royal Mail will be strong enough to borrow in the private sector, why do they not believe it will be strong enough to borrow in public hands? Network Rail, for example, is to all intents a public company, but it has borrowed more than £30 billion from private markets. This borrowing does not count towards public debt.

I have asked the Government today to confirm how many shares they intend to sell off. For example, should only 50% of the shares be sold, does the Minister believe that Royal Mail could borrow from the private sector, or does he believe that all the shares need to be sold off to do that?

The service to the public is severely put at risk by a privatised Royal Mail. No doubt, the Minister in response will explain the protections of the inter-business agreement between Royal Mail and the Post Office. However, he will also be aware that there are few safeguards to ensure that that agreement is not watered down significantly a few years down the road. The Government may say that this proposed privatisation is not ideological, but given the risks of proceeding down this path, surely the Minister must accept that it cannot be in the interests of the public for this privatisation to take place at this time.

I ask the Government to answer a number of questions. Will they explain whether the legal requirement for the provision of universal service is a UK-wide obligation or could it be met in Scotland, Wales or Northern Ireland alone? How frequently will Ofcom, the regulator, be required to carry out a review of the universal service requirement, to ensure it reflects the reasonable needs of postal service users? Will Ofcom be required to seek the Minister’s approval before it can carry out a review of the universal service requirement?

Will prospective purchasers be allowed to divest Royal Mail of its international parcels business, General Logistics Systems? Will Royal Mail purchasers be allowed to divest the business of the postcode address file? What steps is the Minister taking to ensure that the universal service is protected following privatisation? What steps are the Government taking now to publish the terms of the sale of Royal Mail and how they intend to proceed, so that Parliament can give proper scrutiny to what is going to happen in the next few months?

--- Later in debate ---

[Caroline Dinenage]

The hon. Gentleman makes an excellent point, but for any business to continue, it cannot just look at what it is doing now; it must consider future challenges. As we have already heard, the self-styled rivals to Royal Mail offer daily challenges, and any company with long-term aspirations must be able to innovate, invest and grow in the future. That is the problem. At the moment, Royal Mail is competing for scarce public capital against other priorities such as schools and hospitals. Unless Royal Mail can access equity markets, every £1 that it borrows is another £1 on the national debt.

[Robert Flello]

I am listening carefully to the hon. Lady, but I do not recognise some of the things she is talking about. From my experience, the work force in Stoke-on-Trent have gone through incredible change and have adapted to new systems. Indeed, they are so efficient that I sometimes wonder how on earth our postal workers manage to do some of the things they are being asked to do. There is new equipment and new vans. There has been huge investment, and the work force have adapted incredibly to very stringent business standards. I really do not recognise the picture that she is painting when I see for myself what is happening in places such as Stoke-on-Trent.

[Caroline Dinenage]

I am sure Stoke-on-Trent is a fabulous paragon of what our wonderful mail services do—as is Gosport, I hasten to add. I do not think anyone today is in any way casting aspersions on either the service or the quality that Royal Mail delivers; we are talking about how to ensure that Royal Mail is able to continue doing that in the long term when we are facing other challenges to the public purse. Clearly, adding further to the national debt would not be responsible in the current environment, especially when Royal Mail can run on a fully commercial basis and already has the capacity to be profitable, as we have heard.

Royal Mail has the highest service specification of any major European universal postal service: 93% of first-class mail is delivered the next working day and 99.9% of delivery routes are completed each day. But I argue that the quality of service framework that applies to Royal Mail under public ownership would continue to apply under private ownership. We talk about private businesses being interested only in shareholder profit, but having run a private business for more than 20 years, we are also very keen on quality of service and maintaining our customers, which must be taken into consideration.

Leading postal operators that provide universal postal services in other European countries have moved into the private sector and been successful. The Austrian postal service and Deutsche Post, for example, have delivered consistently high mail profitability since flotation, and Deutsche Post is perceived as being in the vanguard of digital transition. Furthermore, levels of service have remained consistently high. In 2012, for example, the proportion of letters delivered the next day in Germany and Austria was 95%, compared with the 93% regulatory target in the UK. Those and other international examples show private sector investment delivering competitive, profitable postal frameworks without necessarily compromising on service levels.

The Government say that their overarching objective is to safeguard the one-price-goes-anywhere, six-days-a-week universal service, to deliver taxpayers value for money and to deliver customers the quality of service that they are used to. The best way to safeguard the universal service for future generations is to combine the best of both the public sector and the private sector and to give Royal Mail the independence, flexibility and, above all, access to the investment it needs to face future challenges.