Digital Economy Bill

Rob Marris Excerpts

3rd reading: House of Commons & Legislative Grand Committee: House of Commons & Programme motion No. 3: House of Commons & Report stage: House of Commons
Monday 28th November 2016 Commons Chamber

[Matt Hancock]

We are working on codes of practice in a series of different areas. About 10 days ago, as my right hon. Friend will have seen, Twitter—one of the main players in this space—brought forward work towards a code of practice on online abuse. There is more to do in this area, but it is better that we have codes of practice that the organisations themselves can buy into and that can change with the times as the usage of social media changes. My goodness, we all know how social media changes over time—not always in a good way—so we need to make sure that we keep pace with that. I worry that putting something static into legislation would get into the way of such efforts. However, I agree with my right hon. Friend that it is incumbent on social media companies to play their part in establishing and rigorously enforcing norms and social responsibility in this area if we decide not to go down, or not yet to go down, the legislative route.

[Rob Marris (Wolverhampton South West) (Lab)]

I quite understand that the Minister wants buy-in from the commercial social media platform providers. In response to the right hon. Member for Basingstoke (Mrs Miller), he sketched out a position that appears to be that there is no actual code of practice, but that codes are being developed. Perhaps I misunderstood the Minister because I thought he had said before the right hon. Lady’s intervention that codes of practice are in place and working well.

I will quickly mention the changing circumstances. The Minister is quite right that this is a fast-changing world. Subsection (4) of new clause 13 states:

“The relevant Minister may from time to time revise and re-issue the code of practice”,

so the very flexibility that he is praying in aid would be delivered by the new clause.

[Matt Hancock]

Let me be clear: when I said that there are codes of practice, I was talking about taking down online terrorist and child abuse material, on which there have been clear codes of practice for a number of years. Regarding social abuse online, we are working with the companies involved to make further progress.

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[Matt Hancock]

Yes, and the new rules came into place last week. Nobody prayed against the statutory instruments in either House, so there was unanimous support for a more liberal planning regime. If my hon. Friend would like to work with me on what steps might be needed to improve the planning regime further, I am all his.

[Rob Marris]

The Minister is being very generous, but may I caution him and press him a little on the methodology of the “premises by premises” survey? I live in a dense urban area. The coverage is nominally 4G, but I check my phone periodically, and I see that sometimes I get 3G and sometimes I get 4G. What will the premises survey say about properties like mine? I am paying for 4G, and it is the future, but I am not getting it all the time.

[Matt Hancock]

I would say that 5G is the future. As for the hon. Gentleman’s substantive point, I do not want the debate to turn into a seminar on mobile connectivity, but those in the industry have a wonderful phrase for the phenomenon that occurs as more people use data over a particular mast: they say that the coverage “breathes”. In other words, it comes in and goes out as other people use the data. Of course, at any one point in time the coverage may be different. The very best people to conduct the analysis are those at Ofcom, and they are conducting it, so I think it best for us to engage in this particular debate once they have published the “premises by premises” data.

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[Kevin Brennan]

I would certainly welcome the right hon. Lady’s support for a wider amendment and for a wider change in Government policy in this area, because a problem does exist. Our proposals have had to be drawn up to be within the scope of the Digital Economy Bill. In Committee, we were unable to table an amendment that was in scope, so I am incredibly grateful that we have been able to get one in scope and within the confines of the Bill today.

[Rob Marris]

I entirely support my hon. Friend. I suspect that his experience of going round schools—particularly secondary schools—will be similar to mine. Among the things that bedevil teachers are mobile phones, online bullying and sexting, but the teachers—God bless ’em—often do not have the training to deal with those issues. Although they have the best intentions, they sometimes fumble in their attempts to help. Having these measures structured into the curriculum would help just about every secondary schoolteacher, even if they did not have to teach these things.

[Kevin Brennan]

My hon. Friend makes a valuable point. I am a former teacher—from the analogue age, I hasten to add—and I have no doubt that many teachers who started their careers around the same time as I did would fall into that category.

Statutory online education could work in tandem, as I have said, but protecting our children is a major challenge and it cannot happen without education. That is why I was disappointed that the Minister chose not to support our proposal. I believe that it represents the other side of the coin to what the Government are trying to achieve through age verification. We contend that our measures are necessary, and we will therefore divide the House on this matter if we have to.

Our new clause 32 would oblige the age verification regulator to ensure that all age verification providers—the companies that put the tools on websites to ensure compliance—were approved by the regulator. It would also oblige those providers to perform a data protection impact assessment and to make it publicly available, as well as to perform an array of other duties. The new clause is designed to address concerns about the practicality of age verification checks. It would ensure that only minimal data were required, that those data were kept secure and that individuals’ liberty and privacy were protected.

We have not been reassured by the Minister’s comments, either in Committee or today, that the fact that age verification software is improving is enough. We should be able to guarantee the privacy of an individual before the verification tool comes into force. We are not asking anything unreasonable of the regulator or of the age verification providers. The principles of privacy, anonymity and proportionality should underpin the age verification tool, but as far as I am aware, they have not as yet featured in any draft guidance, codes of practice or documents accompanying the Bill.

If anyone thinks I am being partisan, I can tell them that the Information Commissioner agrees with me on this. In its response to the Department’s consultation on age verification for pornography, the Information Commissioner’s Office stated:

“The Commissioner’s concern is that any solution implemented must be compliant with the requirements of the DPA and PECR.”

That refers to the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 that sit alongside it.

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[Mr George Howarth (Knowsley) (Lab)]

I am grateful, Madam Deputy Speaker, and I shall try to comply with your instructions. It is a great pleasure to follow the right hon. Member for Basingstoke (Mrs Miller), who made a powerful case for her amendments. She certainly has my support.

I shall try to be brief as I talk to a narrow and esoteric part of the Bill. Virgin Media has a workplace in my constituency that employs 250 people. The company has a particular concern which I shall take the liberty of connecting to new clause 27, because it is about the position before that measure could take effect. I am not arguing against new clause 27, which would provide individuals with the option of a voucher scheme that would empower them to take up an alternative solution. It has been tabled on the presumption that most individuals would be likely to choose the standard universal service order offering.

My argument is that in order for that proposal to be successful, there needs to be coverage in the first place to enable people to choose one option or the other. There are a number of obstacles in the way of that happening, and the Bill does not resolve the problem. Virgin Media argues that communications providers should, in effect, be treated the same as utility companies when it comes to being granted access rights or wayleaves from landowners to deploy their infrastructure on their land. The Government talk of broadband as a fourth utility, which generally is the case, but the code reform in the Bill is, in the words of Virgin Media, “a halfway house”.

Under the reforms as currently envisaged, broadband companies would face three drawbacks that water companies do not face and, as a result, higher deployment costs, which I shall say more about in a moment. The first drawback is that communications operators have to pay a rent for accessing land, whereas water companies do not. Instead, they have only to compensate landowners for any loss of value. Secondly, water companies have a right to net off any compensation that they pay with any increase in the value of the land resulting from the fact that sewerage is in place. Communications operators do not have that right, although in some cases they might seem to be carrying sewage of a different kind. Thirdly, water companies notify landowners of their intention to deploy by giving 42 days’ notice, whereas communications operators have to negotiate access with landowners who often have no particular incentive to grant it, which can cause huge delays.

[Rob Marris]

I have great sympathy with what my right hon. Friend is saying. We talk glibly about access to telephony being almost a human right in our country. Obviously we need water to live, and having telephony is not a physiological necessity, but in modern life telephony is a necessity. Some 40% of the Bill is contained in schedule 1, which runs to 60 pages and deals with issues relating to that raised by my right hon. Friend. Does he agree that there is a missed opportunity in schedule 1 of dealing with the particular issue that he raises?

[Mr Howarth]

I am grateful to my hon. Friend for pointing that out. Earlier today I waded through schedule 1, after which I was no wiser about its relevance to my argument. He, as a Member with a reputation for having an eye for the fine detail of legislation, will have spotted that in rather less time than it took me.

According to Virgin Media, it costs a communications service provider—Virgin Media or any other—150% more to put in infrastructure than it costs a water company, and 66% more than it costs an electricity company. I do not want to steal the thunder of the hon. Member for Berwickshire, Roxburgh and Selkirk (Calum Kerr), although I condemn him roundly for not using new clause 27 as an opportunity to resolve the problem—that is not a criticism, really—but I ask the Minister to consider this problem before the Bill gets to the House of Lords. I have a handy amendment available if he wants one, but if he does not, I shall try to persuade somebody in another place to table it so that the issue can be more thoroughly debated there.

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[Kevin Brennan]

We have 12 new clauses and amendments—and one that we withdrew so that the Select Committee could table it—in this group. New clause 6 stands in my name and those of my hon. Friends the Members for Tooting (Dr Allin-Khan) and for Sheffield, Heeley (Louise Haigh). As the Minister has done many times, I pay tribute to the latter, who unfortunately is not here because she is part of a pre-planned parliamentary delegation. She did a tremendous job in Committee and has been praised universally on both sides of the House for her efforts.

On new clause 6, although subtitling is at or near 100% across public service broadcasters, three quarters of the UK’s 90 on-demand providers still offer no subtitling at all, despite the fact that according to Ofcom nearly one in five of the UK population use them. The principle behind the Communications Act 2003 recognised that those with sensory loss should not be denied access to the information services that many of us take for granted, but those with sensory loss cannot keep up with changing technology. In July 2013, the then Minister for the Digital Economy, the right hon. Member for Wantage (Mr Vaizey), acknowledged this, arguing in the Department’s 2013 document, “Connectivity, Content and Consumers”, that if

“progress isn’t being made in three years’ time…we will consider legislation.”

Well, here we are, three years later, with an appropriate legislative vehicle right here in front of us, and the Government are failing to act.

We wonder why. There were strong rumblings that the Government were planning to act, and we were checking the amendment paper every day, anticipating that they would, so it is a bit odd that we, the Opposition, have to bring forward this new clause, which takes on the Government’s concerns, when it is supposed to be the other way around—the Government taking on the concerns of others in the House during consideration of a Bill. The new clause would update the existing regulatory regime and apply it to on-demand providers. It is clearly time the Government acted to reflect the digital world in which we live and allow those with sensory loss to play a full and active part in it. The Government should accept the new clause, and I look forward to the Minister telling us that he will.

[Rob Marris]

Does my hon. Friend find it shocking that just one of the 21 on-demand services offered through Virgin TiVo—we discussed Virgin’s telephony and telecommunications services under new clause 27—is subtitled? That is less than 5%. Is that not a prime example of why we need new clause 6?

[Kevin Brennan]

It is a prime example. I might even have had it in my notes, before I truncated them considerably in order to make some progress. My hon. Friend is absolutely right to point it out.

New clause 8 opposes the way the Government are dealing with the free television licences for over-75s. The continuation of free licences for over-75s was a promise made in the Conservative party’s manifesto, which many over-75s voted for in good faith, but now, just 16 months later, the Government are legislating to do away with that pledge in all but name, on the pretence that it should now be for the BBC to decide who gets a free television licence. I am afraid that the promise in the manifesto was unequivocal. It said:

“We will maintain all the current pensioner benefits including Winter Fuel Payments, free bus passes, free prescriptions and TV licences”.

Notice the list of Labour achievements in that quote, Madam Deputy Speaker! It said “maintain” not “play pass the policy parcel”, which is what the Government are doing. They are legislating to hand over responsibility to a body that cannot afford to maintain the entitlement.

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[Kevin Brennan]

My hon. Friend makes her point passionately. I pay tribute to my hon. Friend the Member for Washington and Sunderland West, and I hope that we can play a part in a good result for her today when the Minister gives way on this point and accepts the cross-party new clause tabled by the Select Committee. My hon. Friend drew attention, in correspondence with us, to an analogy that was sent to her by someone who pointed out that the ticket-tout approach was nothing more or less than a protection racket. The bad guys create a problem, and then go around charging everyone else for solving it. The new clause would acknowledge ticket touting for what it really is: criminal exploitation. I hope that the Government will listen to Members on both sides of the House and do everything in their power to prevent and prosecute such behaviour.

[Rob Marris]

The Bill might not be the vehicle with which to do it, but another thing that needs to be tackled is the absolute scandal of administration fees, or booking fees. When one tries to buy a ticket, one pays 50 quid for the ticket and another 20 quid for the booking; the price should be £70 upfront.

[Kevin Brennan]

I entirely understand my hon. Friend’s point, but I shall stick strictly to the new clauses that we have tabled.

New clause 5 would establish a duty for companies to report any breach of cyber-security and to inform customers when possible. Just 28% of such attacks are reported to the police. We have welcomed the Minister’s announcement that he will implement the general data protection regulation in full, but even the GDPR provides extensive caveats, and it falls a long way short of the comprehensive regulatory system that the United Kingdom needs. Our new clause would impose a general obligation on data controllers to notify the Information Commissioner and data subjects in the event of a breach of personal data security.

New clause 11 provides for a public register of shared data. It would require all disclosures of data between data controllers to be logged in a public register giving, at the very least, a title, a description and a web page so that people can find out more. If there is transparency through a register, there can be an informed conversation about whether a particular data disclosure will solve the problem that it claims to solve. There has been data-sharing to “prevent fraud” for decades, and there has been a complete absence of audited and accurate results from that work. With additional powers come additional responsibilities. The argument that because current data-sharing has not prevented fraud there should be more data-sharing could be described as doing the same thing over and over again and expecting a different result. While part 5 of the Bill will remain a concern—I am sure that our colleagues in the other place will examine it—we believe that the Government should accept new clause 11 and demonstrate that they understand the importance of transparency in data-sharing.

Let me now deal with new clause 12, which concerns a review of data collection. Data are the currency of the digital economy but, in yet another missed opportunity, the Bill does absolutely nothing to address people’s rights over their data, which are increasingly a cause for concern. It is time that the Government acted, because consumer mistrust in the digital economy and in the use of our data is becoming corrosive. That is why we are calling for a royal commission to examine the use of our personal data in the commercial sector, to establish the extent of that practice, and to draw up a series of rights on which consumers and customers can rely in the digital age. The new clause would require the Government to commission an independent review of information and big data, and data administration, which would seek to establish the direction in which the stated policy intent of Government and big business—for individuals to have control over their own data—is heading.

Many providers are in the market for data, and there are many ways beyond our imagination in which our data can be modified. However, it will only take one exposé on “Dispatches” or a Mail on Sunday scandal to force the Government to react, and it is likely to overreact, as all Governments do. The Bill provides an excellent opportunity for the issues to be viewed in the cold light of day rather than in the heat of reaction, and I strongly urge the Ministers to support new clause 12.

New clause 19 is about free school meals. Many families who are eligible currently do not claim them. The new clause would explicitly provide for councils to share benefit data with schools, thus allowing eligible children to be automatically enrolled to receive free school meals rather than having to apply.