(5 years, 8 months ago)
Westminster HallWestminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.
Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.
This information is provided by Parallel Parliament and does not comprise part of the offical record
My hon. Friend is being very generous with his time. I commend him for securing the debate. There could not be a greater champion for this sector than our right hon. Friend the Minister. Our job is to give her strength to go forward to the Treasury to secure the funding, and it is great that so many of us will be on the record giving her that strength. On the point about more funding to secure better wages, Truro and Penwith College is outstanding and deemed to be so by Ofsted, yet it has not been able to give its staff a pay rise for eight years, which of course is making it difficult for the college to recruit and retain staff.
My hon. Friend is absolutely right. I think we can all agree that it is time that core funding allowed for a decent increase in salaries for staff.
(7 years, 5 months ago)
Commons ChamberMy hon. Friend makes an important point. I doubt there is a single Member who has not had either a family member or a constituent come to speak to them about their huge concern about the harrowing effect on young family members who get involved in drugs. There is a growing evidence base and deep concern about the impact of cannabis on the development of young minds. A lot of concern is being raised about how psychosis can be brought on by even modest exposure to cannabis. It is essential that we consider mental health and substance misuse together. I assure her that that is at the heart of what we will be doing.
Although we have all far too frequently come across these heart-breaking cases of young people who have faced the terrible consequences of taking drugs, including losing their life, it is worth noting that, overall, fewer young people are taking drugs. Reliable data show that drug use among 11 to 15-year-olds peaked in 2013, and there has since been a continual decline. Again, we are not at all complacent, and we will be doing more work to educate young people about those harms.
Not only are fewer people taking drugs in the first place, but those who enter treatment services are having a good experience. The average waiting time to access treatment remains three days, and within two days for under-18s. Some 80% of young people who enter treatment leave successfully, so we have good foundations on which to work.
The Minister is making good points about the seriousness of this issue. Does she agree that, although total drug use figures may be coming down, we all see a small number of high-profile incidents in our communities—often murders—involving drugs and drug dealing? That unsettles our communities. Does she have any hints on what we can all do to try to improve the situation? On the business of curing people, has she had a chance to look at the programmes introduced in Gloucestershire by the Nelson Trust, which takes a tough-love approach that seems to be working well?
I have not visited the Nelson Trust in my hon. Friend’s constituency, but perhaps in a subsequent intervention he will invite me to come along. It is important that we continue to build the evidence base on what works. We have an open mind on innovation and on new ways of helping people give up their addiction.
My hon. Friend raises a good point on the overlap between crime and substance misuse, and of course there is a strong correlation. The modern crime prevention strategy identifies substance misuse—both alcohol and drug misuse—as a key driver of crime, so law enforcement has a critical role to play in our drug strategy’s joined-up solution.
We want to ensure that law enforcement has all the tools it needs. The Psychoactive Substances Act 2016 has had a positive impact, and hundreds of retailers across the United Kingdom have closed down or are no longer selling psychoactive substances. The police have arrested suppliers, and action by the National Crime Agency has resulted in the removal of psychoactive substances from sale by UK-based websites. The first offenders have been jailed, and we are seeing the police use their new powers, with more people going through the criminal justice system.
I would be delighted if the Minister cared to visit Gloucester to see the county council’s Families First troubled families programme, to look at the Nelson Trust’s drug rehabilitation programme and to meet the Hollie Gazzard Trust, which is doing a lot to educate people in schools about the dangers—Hollie Gazzard herself was murdered.
My hon. Friend illustrates well that in a local community what is needed is a joining up of services, whereby everything from prevention in schools right the way through to the criminal justice system and recovery services is working well. Of course I will be delighted to visit his constituency to see how those different services are joining up so well in Gloucestershire.
(10 years, 2 months ago)
Commons ChamberI do not wish to detain the House, but I join the hon. Member for Bishop Auckland (Helen Goodman) in praising my right hon. Friend the Second Church Estates Commissioner. I have served on the Ecclesiastical Committee for a short time and it is an honour to work alongside him. With great thought and care he undertakes his role and has expedited this Measure so well through the House over the past three months. I say a heartfelt thank you on behalf of all those who will not have the opportunity to speak in tonight’s debate.
I am proud to represent the diocese of Truro—indeed, the cathedral is in my constituency—particularly as I was confirmed there and I have the great privilege of worshipping there regularly. I was delighted that in May the diocesan synod voted overwhelmingly in favour of the consecration of women bishops, and I want to share with the House the marvellous way in which that debate was conducted. The discussion was heartfelt but measured and considered. I echo the words of the Second Church Estates Commissioner about the great progress that has been made within the Church of England on the way in which people talk to and engage each other. During the debate many people were swayed by the citing of a number of female Cornish saints and the great contribution they made to the early development of Christianity. That was a timely reminder of the significant role that women have played in the Church over many centuries. There was a reflection on the great contribution that ordained women priests have made in the diocese of Truro in the past 20 years, and a recognition of the broad views held in the community for this very positive Measure.
My hon. Friend has made a number of good points and she is right in all she says about the work of the Second Church Estates Commissioner. Does she agree that there is a fantastic opportunity for a woman to become a bishop very soon in my constituency, as our current bishop, Bishop Michael, retires in only a month’s time, after 10 years’ outstanding service? Does she agree that that great opportunity should not be missed?
(12 years, 5 months ago)
Commons ChamberI accept that there is genuine disappointment, but people equally understand that all parties in the House must be committed on where the billions of pounds each year will come from, so that the proposals are sustainable for the long term, and so that people can save and invest without fear of the rug being pulled from beneath them.
The proposals are a sticking plaster—there is no doubt about that—but if only people could hear the facts, they would appreciate that more money is being put into the system while the problem is being resolved for the long term. It is not true that all councils are cutting back. Cornwall council has not cut its adult social care. It is working in extremely innovative ways with the NHS and the voluntary sector to ensure that services are improved. I do not accept the shroud waving from Opposition Members, who say that every part of the country is in crisis.
My hon. Friend has a high interest in, and knowledge of, these matters. Does she agree that counties such as hers and mine—Cornwall and Gloucestershire—that prioritise adult social services precisely because of their ageing populations, are helping to find a solution to the problem, which is so badly needed by constituents all round the country?
I agree. I encourage people to read the good report published today by the all-party parliamentary group on local government, because it contains good examples from all over the country of how proper integration of social services with housing and the NHS is beginning. There is every possibility, as a result of HealthWatch and the health and wellbeing boards, that such integration innovation will deliver the joined-up services for families and carers that will lead to an agenda focused on public health and the prevention of the problems that lead people into acute settings such as A and E and hospitals. People currently end up in such settings far more than they need to.
I am confident that, in a years’ time, hon. Members on both sides of the House will come here to share best practice from those parts of the country that grasp the opportunities of the Health and Social Care Act 2012 and make the most of the changes. We can then encourage other parts of the country that do not prioritise those matters to do the best they can for older people and carers in their societies. All hon. Members want them to have higher-quality and better care so that they can live in dignity for the rest of their lives.
(13 years, 6 months ago)
Westminster HallWestminster Hall is an alternative Chamber for MPs to hold debates, named after the adjoining Westminster Hall.
Each debate is chaired by an MP from the Panel of Chairs, rather than the Speaker or Deputy Speaker. A Government Minister will give the final speech, and no votes may be called on the debate topic.
This information is provided by Parallel Parliament and does not comprise part of the offical record
I absolutely agree. It would be detrimental to the post office network if POCAs were removed, but I do not believe that that is the Government’s intention.
The reduction in the worth of the contract will be felt in the income of sub-postmasters and postmistresses. It is understandable that the DWP wants to drive down the transaction costs of benefits payments and so sees that reduction as a saving—costs have come down to about 50p from about 70p to 75p per transaction—and I understand why the Government want to look at efficiencies in that way, but there are significant implications for incomes, livelihoods and the sustainability of the network. That underlines why it is so important that the future of POCA and banking services more generally is secured. Existing and new customers would very much welcome enhanced services.
Research on POCA customers by Consumer Focus demonstrates that customers want additional transactional features and want to carry on using post office branches, which they know and trust, to access their payments. A fully transactional account could deliver significant benefits in terms of financial inclusion. Consumer Focus research shows that up to 1.75 million people are “unbanked” and could access a transactional account. By not having a bank account, vulnerable consumers can lose out time and again. Not being able to use the internet to buy goods and services or direct debit for household bills means that they pay more. They miss out on safer money management and convenient access to cash through ATMs. They find it difficult to access mainstream credit or insurance, or to save effectively, unless they are fortunate enough to have local access to a credit union or community bank. They will find it increasingly difficult to be paid for work; Consumer Focus estimates that by 2018 only 2% of employees will be paid in cash.
I congratulate my hon. Friend on securing this debate, on a subject that is important to millions of people. Is she aware of the report recently published by the Association of British Credit Unions, which highlighted the opportunities for co-operation between the Post Office and credit unions? Although it is a difficult area and is connected with the mutualisation of post offices, which is taking time, does she agree that it could signify a huge step forward for the millions that do not have access to bank accounts, and will she join me in encouraging the Government to make progress on the matter as soon as possible?
I thank my hon. Friend for that interesting contribution. I support the work of credit unions. We have an excellent credit union in Cornwall: Cornish Community Banking provides good services for people on low incomes. As the Government consider the future of the post office network, given its reach into our communities, it is important that they fully consider the positive benefits of post offices working with credit unions and community banks, and how that might work with co-operatives or mutuals. Indeed, credit unions and community banks might work alongside post offices and offer their products through the branches. I hope that the Minister will update us on that.
I return to the benefits of an enhanced Post Office card account. It could also offer a genuine alternative for consumers who are dissatisfied with their basic bank account. Figures provided by the Financial Inclusion Taskforce last year suggest that up to 40% of basic account holders either have dormant accounts or, because of the associated penalty charges, opt not to use the full range of transactional features, including direct debit.
As well as the 1.75 million unbanked people in the UK, there are just under 4 million POCA customers, and benefit payments of about £1.2 billion per annum flow through those accounts. Many people on low incomes are reluctant to open basic bank accounts or current accounts because they fear high charges if they go overdrawn. Treasury research shows that, for low-income households operating a conventional direct debit facility, savings are offset by the loss of an average of £140 per annum in penalty charges. The cost is borne disproportionately by low-income households, who have to juggle daily or weekly income and/or benefits payments.
Consumer Focus recently undertook research on a transactional POCA. The account that it tested offered post office counter withdrawals, LINK-ATM access, the ability to receive inward payments and a debit card. Crucially, it also offered a bill payment facility that allowed customers to benefit from cheaper utility rates. Equally crucial is the fact that, unlike other direct debit facilities, it would be for the consumer to determine the frequency and the amount of payments to be made—and the consumer would not be liable for penalty charges if a payment were missed. A level of control that prevents them becoming overdrawn and incurring penalty charges is important to low-income households, as they have to be careful to live within their means.
I understand that the Treasury has recently finished a feasibility study into accounts that have the additional and useful feature of weekly budgeting. Measures that help people on low incomes to obtain the best prices for essentials such as energy, and enable them carefully to budget incomes and expenditure, are to be welcomed. Many low-income families are susceptible to doorstep lending, with its exorbitant interest rates, which can quickly get them into unmanageable debt.
I hope that a new product can be developed before the POCA contract ends in March 2015, and that existing account holders will be migrated on to the new account. Such an account would have much broader appeal to post office customers. It could lead to a customer base large enough to give economies of scale, which would make the operation of such an account cost-effective. The introduction of a transactional POCA with a budgeting facility will be particularly important in helping to secure the migration to universal credit.
I have been an MP for a limited time. I can see that, despite their good intentions, Governments can find it challenging to work across Departments on joined-up policy. The delivery of an updated POCA or similar new product is one such policy. It needs to be given thoughtful consideration by the Department for Business, Innovation and Skills, the Treasury and the Department for Work and Pensions. However, I understand that, as in so many policy areas, there are conflicting priorities. I realise that the DWP will want to reduce transaction costs for benefit payments. The Department also has the key aim of lifting as many people as possible out of poverty, and the improved POCA could help with that.
I realise that 2015 seems a long time away. However, sub-postmasters, the vast majority of whom are self-employed small business owners who work long hours for low returns, need to know that the Government are committed to introducing an enhanced POCA or a replacement, and that they are on track to deliver a product that will not only benefit customers but give them certainty of income. The recent decision to award the green giro payment contract to PayPoint, with savings going to the DWP but with losses going to the post offices, is a concern to many sub-postmasters.
The post office network has reached a critical point. The previous Government’s closure programme, the withdrawal of Government services and major social and economic changes have resulted in 7,000 post office closures over the past decade. However, the remaining 11,500 post offices and 500 outreach services still provide a much bigger network than all the banks and building societies combined. Every week, 20 million people visit a post office, and for every £1 transacted, 14p is handled through the post office network.
Post offices are a vital resource for rural communities such as those in Cornwall. Only 4% of villages have a bank, compared to the 60% that have a post office. Between 2000 and 2010, rural areas experienced the loss of nearly 60% of their banks and building societies According to the Campaign for Community Banking Services, Barclays closed 22 banks during the last quarter, 12 of which were the last, or the last bank but one, in the town. HSBC and Lloyds each closed nine branches. That lack of services and competition for small businesses has been recognised by the Treasury Committee and the Banking Commission in reports in April. This could be a real opportunity for new services to be delivered by post offices, as 47% of small businesses already use the post office more than once a week, especially for stamps, mailing and cash.
Although many post offices run alongside shops—in small villages, they are often the only shop—sub-post office income is worryingly low. New work urgently needs to be brought into the post office network to increase income for the remaining post offices and to ensure that they can continue to serve local communities.
Having outlined some of the challenges that face the post office network and the real opportunity of developing POCA in the war against poverty and the delivery of the universal credit, I look forward to being reassured by the Minister that the coalition Government are taking action to deliver the important legacy of a sustainable post office network.