NHS Corridor Care

Rebecca Long Bailey Excerpts

Wednesday 8th July 2026 Commons Chamber

[Rebecca Long Bailey (Salford) (Lab)]

Let me first offer huge thanks to my hon. Friend the Member for Tooting (Dr Allin-Khan) for her brilliant speech, and for the work that she does most weeks and about which, in my opinion, she does not speak loudly enough.

My mum has been rushed to A&E twice in the last two months, and I have been with her. The paramedics were amazing and the hospital staff were amazing, but nothing prepared me for what I witnessed: trolley after trolley backed up along corridors as hospital staff and family members visiting patients in A&E walked hurriedly up and down, trying to cause as little disruption as they possibly could. I saw staff trying to pull a curtain across halfway down the corridor to provide some semblance of dignity for vulnerable patients who were trying to use bedpans, but it was futile, given the number of people walking up and down. It was harrowing. I can only describe it as something that one would see in a war zone rather than in modern Britain.

When I asked the staff, “Is it always like this?” they said, “Yes. It comes and goes when it gets busy. It gets worse at weekends. But ultimately we do not have enough beds, and we do not have enough staff to be able to cope with this level of pressure.” I heard similar stories from my constituents, but I will give the House just one today. An 80-year-old who attended A&E with his frail wife spent 15 hours there, eight in a wheelchair and the rest on a trolley in a corridor.

This is not just a symptom of winter pressures; it is the visible sign of a healthcare system that has been stretched beyond breaking point by years of political decisions. For years we saw hospital beds disappear, staff vacancies grow, social care neglected, community health services hollowed out, and local authority budgets slashed, and the consequences were entirely predictable. Now we see patients who are well enough to leave hospital but have nowhere to go, emergency departments overflowing with wait times that no sick person should ever have to endure, and people being treated in places that were never designed to deliver healthcare.

No one should pretend that this can be fixed overnight, but if we are honest, we know that we have to act fast. Emergency departments are still operating beyond safe capacity, and people remain stuck in hospital because social care, community services, mental health support and general practice still do not have the necessary capacity. If we want to end corridor care, we must deal with its root causes, not just the consequences, because it does not just begin when someone arrives at A&E; it begins when they cannot get a GP appointment, when mental health support is not there, when local authorities cannot provide a care package. It begins when care cannot happen at home. Community nurses who should be visiting vulnerable patients regularly cannot do so, because they are stretched beyond breaking point.

There is a lot of talk about virtual wards providing hospital-grade care at home. That sounds brilliant, but the fact is that the system does not have the staff capacity to deliver it, so we need a properly funded long-term workforce plan that delivers fair pay, expands education and apprenticeships, improves retention, ensures that we have safe staffing standards, and gives frontline staff a real voice in how services are designed. It also means finally delivering a national care service that brings care back under public ownership and control, that delivers a universal entitlement to care based on need, not ability to pay, and that is publicly accountable, properly funded and built around people’s needs, not the fragmented marketised provision that we see at the moment. It also means investing in community nursing, neighbourhood health teams, rehabilitation services and mental health, so that fewer people reach crisis and more people can leave hospital safely when they are ready. It means taking prevention seriously too, because every £1 spent on improving housing, reducing child poverty, cleaning up our air, and supporting healthier communities strengthens public health and saves many more pounds further down the line.

Our NHS was founded on a simple principle—healthcare should be based on need, not the ability to pay—and corridor care betrays that principle. We need to see our Government restore the promise that when someone is at their most vulnerable, our national health service will be there for them—not in a corridor or on a trolley, but with the compassion, privacy and care that every person deserves.