Asked by: Rachel Blake (Labour (Co-op) - Cities of London and Westminster)
Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, what progress his Department made on extending consumer energy protections to tenants on heat networks.
Answered by Miatta Fahnbulleh - Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
The Government is introducing heat network regulation in January 2026 which aims to provide heat networks consumers with comparable protections to existing gas and electricity regulations.
The heat network regulator, Ofgem, will have powers to investigate and intervene where heat network prices charged to consumers appear to be disproportionate or unfair.
We are also introducing mandatory technical standards, building on existing industry-led initiatives to ensure that new and existing heat networks are designed, built, and operated at a high standard.
Ofgem’s regulatory oversight will be supplemented by statutory redress through the Energy Ombudsman who, from April 2025, will have the same powers to hear complaints and make legally binding decisions as they do in gas and electricity markets.
Asked by: Rachel Blake (Labour (Co-op) - Cities of London and Westminster)
Question to the Department for Energy Security & Net Zero:
To ask the Secretary of State for Energy Security and Net Zero, what steps his Department is taking to ensure that training of individuals qualified to install heat pumps is accelerated.
Answered by Miatta Fahnbulleh - Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
The £5 million Heat Training Grant is supporting existing heating engineers in England taking training relevant to heat pumps and heat networks. Since July 2023, nearly 5,500 individuals have gone through heat pump installation training funded through the scheme. We are also supporting new entrants through apprenticeships, to build a diverse and sustainable skills pipeline.
To keep up with future demand, the Heat Pump Association estimates that we need to train at least 6,600 installers a year until 2028. Around 9,000 individuals completed training in 2024, so we are well on track with current workforce needs.