Business of the House

Rachael Maskell Excerpts

Thursday 11th January 2024 Commons Chamber

[Penny Mordaunt]

My right hon. Friend is right that any such proposal should really be developed with input from the local community, and something has gone wrong if the community is so galvanised against a scheme that is due to come to the area. The next Transport questions are not until 8 February, but I will make sure that the Secretary of State knows about her concerns. I am afraid that the Mayor of London is the decision maker, and I hope he will listen to her and her constituents.

[Rachael Maskell (York Central) (Lab/Co-op)]

When we ask written questions and when our offices require information from Government Departments, our constituents expect a comprehensive response. However, we are getting standardised responses from UK Visas and Immigration, in particular. We have desperate people who fear for their future, so will the Leader of the House talk to the Home Office about how we can have comprehensive responses so that we can know the timelines, the details and the reasons for the delays in processing cases?

[Penny Mordaunt]

I am sorry to hear that the hon. Lady and perhaps other colleagues are not getting the quality of replies that they need. She will know that we took some measures with the Home Office to try to improve its correspondence services to this House, including getting the permanent secretary to come in to see me. She will also know that Home Office surgeries are available for hon. Members, but I will certainly make sure that the permanent secretary has heard again what she has said. I will also make sure that my teams who work with the parliamentary clerks in those Departments have heard what she has said and will pass that back.