Children’s Social Care Workforce

Rachael Maskell Excerpts

Wednesday 20th July 2022 Westminster Hall

[Rachael Maskell (York Central) (Lab/Co-op)]

It is a pleasure to serve under you, Mr Sharma. I thank my hon. Friend the Member for St Helens South and Whiston (Ms Rimmer) for introducing this crucial debate. I am saddened that Westminster Hall is not packed today. After 12 years, we must recognise that families are being failed, as are children, and our social work workforce is being set up to fail. We have around 80,000 children in social care—let us think about that number. If we do not change direction, in 10 years’ time that will be 100,000 children. If we put in the changes needed, we could see that number fall.

The crime is that we know what has to be done. We have had the report of 1,001 critical days. We have had Josh MacAlister’s report for the independent review of children’s social care. Today is the day on which the Minister must commit to pivot the system in order to invest in our young people. We know the trauma that being in care brings to children and families. Our social workers work so hard and are so dedicated. It is one of the hardest jobs—keeping children safe, keeping families together and acting as a corporate parent—but they are fighting a fire that will not go out.

We all know the constituency cases: the desperate situation where social workers are trying to keep a family together, but they remove a child and we question whether that was the right decision. It is hard. Perhaps parents can no longer cope because their charge is at significant risk of harm to themselves or others because they are so traumatised. That is the daily experience that social workers have to deal with. It is not just the shared pressure they are under, because of the volume of unsafe case work—they have so much of it and do not have the resources they need—but the emotional stress of the job that takes its toll That is why we need to look after our social workers and ensure that they have the support they need, because they want to break the cycles. They want to ensure that families are given that chance in life to stay together and have the support they need.

The independent review of children’s social care was an important moment. I really do thank Josh MacAlister and his team for the work that they did. They had so many children, young people and families with lived experience, and care-experienced people, leading that work, which is crucial to setting the path for the future. As my hon. Friend the Member for St Helens South and Whiston said, we need proper support for people who are newly qualified, with the five-year early career framework ensuring that people are working under supervision, with the opportunity learn, gain competencies, get knowledge and skills and focus on rebuilding families with the right interventions, which is a central part of Josh MacAlister’s report. They should not make those really difficult decisions until they have that experience. He suggests working with family helpers, bringing together early help and a child in need of support.

There should a multidisciplinary team wrapped around that, as opposed to pulling the child in so many different directions. There should be consistency in support around the child. As that practitioner gains experience to become an expert practitioner, there is a career path for them to gain and use that knowledge, so that they can have those sensitive conversations and deal with challenging situations. They analyse all the information and their experience in order to make the right decisions on behalf of a child and their family, and to deal with the courts. An observation that my colleagues in York have made is that dealing with the courts is challenging for social workers. We need to ensure that there is good training for judges, who are often quite removed from the real experiences of those social workers or the children for whom they are advocating. We need to look at the court system as well. We must ensure that we provide good support.

I say to the Minister that, although there is much churn in his party at the moment, we have to invest in these people. We have got to ensure that they get decent pay and recognition for the work that they do, rewarding the skills that they have and doing such an important job. Josh MacAlister’s report talks about a national pay framework, which is really important for the profession to stop the constant churn as social workers move to another authority because they pay that little bit more. That is destabilising the relationship with the child. The child should be central to all of this. We should ensure that there is a proper framework. In the NHS, we call it Agenda for Change and it is a good system of job evaluation that has lasted for 20 years, showing that it is sustainable as a mechanism for a pay and progression system.

I hope that the Minister looks at Agenda for Change and considers how it can be applied to social workers across the board, to ensure that caseloads are safe, which means that we need more capacity in the system. We need more social workers to carry out this crucial role and to get on top of the number of children who are at risk or who are presenting a need. If make an injection of funding, we can ensure that the eventual financial outcome will be far, far less. Fiscally it is a smart thing to do to invest at this point, because Josh MacAlister says in his report that it would mean that instead of having 100,000 children in care, that figure would go down to 50,000 children in care in 10 years’ time, which is certainly something we should fight for.

I have to agree with Josh MacAlister when he refers in his report to the “broken market” around residential care. I do not know whether the Minister heard the “File on 4” programme on BBC Radio 4 about this issue, but it was truly shocking; if he has not heard it already, I recommend that he listens to it. The programme is about the experience that children have in residential care. Profiteering from vulnerable children? It is disgraceful that that happens. We have to consider how we bring that care closer to the child, closer to the family and ensure that they both get the support they need; rather than making money out of these vulnerable children, we should invest in them and their future.

We must also invest in our social workers, supporting them to achieve their very best and to keep them safe. That is what we want to see, wrapping around them a multi-disciplinary team, including mental health services, education and even services related to play. Instead of services fighting against each other, they should work together.

What came out of Josh McAlister’s report was a view that every child or young person must be in a safe, stable and loving environment. That is not the experience of children today, but we must make it the ambition. We do not have time to waste; these are lives that are vulnerable right now.

Consequently, I trust that the Minister will take that report and will ensure that we get a response to it. I do not know what timescale the Minister is thinking of; perhaps he can tell us today, because these children cannot wait—and Labour Members certainly cannot wait either.

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[Rachael Maskell]

The independent review comes as a package and holds together as such. Is the Minister committing that the Government will accept the package and make the level of investment that the review calls for?

[Brendan Clarke-Smith]

I thank the hon. Member for her question. When we come to the implementation board, those are exactly the things we will discuss and I share the view that there is a lot of good stuff in that report, and I would like to see us do as much as possible. That will obviously come when the board meets, and those are things that we will discuss. I can promise that we will look seriously at all the recommendations that have been made there before making any decision. That is something that certainly want to put across as the Minister. It is a passion that I equally share, and I will do my best to make sure that we have the best reform possible based on the information and resources available to us.

Some of the ideas we are considering in the review include regional staff banks, national pay scales and memorandums of understanding to help to reduce the cost of agency social work, which I agree is a problem and something that needs to be addressed. As my predecessor, my hon. Friend the Member for Colchester set out on the day of publication of the independent review,

“Providing more decisive child protection relies on the knowledge and skills”—[Official Report, 23 May 2022; Vol. 715, c. 33]

of all those in the workforce, and in particular our child and family social workers. That is why we are keen to support the principle of the review’s proposed early career framework.

We intend to set out plans to refocus the support that social workers receive early on, when the Government publish their implementation strategy later this year. The plans will have a particular emphasis on child protection, given the challenging nature of that work. I am particularly delighted to share with the hon. Member for St Helens South and Whiston that yesterday I signed off £250,000 of improvement funding for St Helens and the Liverpool city region. That will go towards a staff bank pilot, with the ultimate aim of reducing the region’s reliance on agencies.

It is not right that social workers feel their work is undervalued and overlooked. It saddens me to think that those working to protect our most vulnerable children are stigmatised in such a way. Unfortunately, the public only hear about social workers when something goes terribly wrong. They do not hear about the hundreds of thousands of cases where children and parents are empowered and supported to create a better life. Those are the stories that we should hear continually, to remind us of the crucial role that social workers play in protecting the lives of vulnerable children.

Importantly, it is because most social workers do their jobs so well that we are able to overlook them in such a way. That is a national scandal, because dedicated social workers are essential to keeping children safe. It is impossible to quantify the number of children’s lives that social workers have saved, the number of families that they have helped or the harm that they have prevented. When children are in need, social workers work hard on their behalf to ensure that they receive the love and care they deserve. When families are in awful situations and children are in danger, social workers help to make things better. When a family is able to stay together, a social worker is behind the scenes helping to make that happen. Throughout the pandemic, social workers have continued to meet families in person, helping to turn lives around. That is why the Government have invested heavily in training and support for child and family social workers, and will continue to do so.

The quality of a work environment is key to recruitment and retention, including effective professional supervision, wider support and case work levels. Our programme seeks to address a number of those points directly. We are supporting the recruitment of social workers through our investment in initial education and our fast-track programmes. Our investment in continued professional development programmes has a leadership focus, precisely because there is such a strong relationship between leadership, retention and quality.

There is great practice out there, with local authorities driving down agency rates and stabilising their workforces. We see the fruits of everyone’s labour in the number of child and family social workers increasing every year, up 14% from the number in 2017 to 32,500 in 2021. Average case load numbers have fallen from 17.8% in 2017 to 16.3% in 2021, something that we continue to build on.

We recognise that that may not be the picture that some local authorities are seeing on the ground. We are working closely with local authorities, using central programmes and funding to respond to their needs. Informed by the recommendations in “The Independent Review of Children’s Social Care” and the national panel review, we are aiming to stabilise and strengthen children’s social care as we transition out of the pandemic. We want the best possible outcomes for children and young people and to provide a strong foundation for longer term reform.

In addition to our £50 million investment every year in social worker initial education and professional development programmes, the Government have set up a brand-new regulator just for social workers. It is called Social Work England and has been running since 2019. Social Work England’s role as a specialist regulator for social workers is a fundamental part of our reforms to improve the quality of social work practice. Social Work England ensures that people who have a social worker receive the best possible support whenever they might need it in life. Its regulatory framework allows the organisation to adapt to emerging opportunities, challenges and best practice.

We introduced clear post-qualifying standards in 2017 to strengthen the social care system and improve social work practice and safeguarding across the country. They set out the knowledge and skills expected of child and family social workers. We remain committed to assessment and accreditation as key elements of improving children’s social care. We also continue to engage and collaborate with stakeholders and subject experts as we develop the long-term future of post-qualification training and development for child and family social workers.

This year, local authorities have access to more than £54 billion in core spending power to deliver their services, including those for children and young people. That is £3.7 billion more than in 2021-22. It is right that councils should be able to make spending decisions based on their local needs.

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[Brendan Clarke-Smith]

I thank the hon. Member for his point, and I agree there are considerable pressures on local authorities. The hon. Member for St Helens South and Whiston mentioned agency rates earlier, and the spiralling cost of those. What the Government believe—and I have spoken with the LGA about this—is that the early intervention in some of the things that we are looking at putting in place, and this implementation, will help us to cut some of those costs. I fully recognise that there are significant challenges at the moment, but I hope that what we are doing will drive down some of those costs for local authorities and allow us to provide them with the support that I accept local authorities certainly need.

[Rachael Maskell]

On a similar theme, there has been a real increase in demand for services. Many of the figures the Minister gave predate the pandemic, and after the pandemic we have seen a real spike in demand for children’s services. How is the Minister compensating that with the investment in local authorities?

[Brendan Clarke-Smith]

Coming out of the pandemic, we face significant challenges in the workforce across the country, not just in the social care sector. Regarding funding, as I said, that is why the implementation board will be so important, because these are the things that we really need to focus on. I can assure the hon. Member that this is something that I do take seriously, and we will look at the points she raised as part of this review.

I am enormously grateful for the time we have had today, and to the hon. Member for St Helens South and Whiston for bringing this debate. This is a subject I share a passion for, and I hope the steps we have taken underline the importance of this and our commitment to getting this implementation done. I hope the pace at which we move towards that goal reflects the importance of the issue.