Oral Answers to Questions

Philip Hollobone Excerpts
Monday 20th February 2017

(7 years, 10 months ago)

Commons Chamber
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Penny Mordaunt Portrait Penny Mordaunt
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There are 70,000 more people making use of the Motability scheme than there were in 2010. The hon. Lady will know that there are improvements that we want to make to the Motability scheme. We have been working very closely with that independent organisation; we are now attending its board meetings and are able to work much more strategically. I have spoken at length, so I will not repeat it, about the areas where we wish to see better customer service. We hope to be able to make some announcements shortly.

Philip Hollobone Portrait Mr Philip Hollobone (Kettering) (Con)
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Will the Minister make strong representations to the Ministry of Justice that it should reduce the length of time that unsuccessful claimants are having to wait for their tribunal, so that they can process their claim successfully?

Penny Mordaunt Portrait Penny Mordaunt
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We are concerned with all aspects of the claims process, whether for ESA or PIP. We want this to be swift and admin-lite, and we have some opportunities, which I have already outlined, to achieve both those things.