Oral Answers to Questions Debate

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Department: Home Office

Oral Answers to Questions

Philip Davies Excerpts
Monday 20th June 2022

(2 years, 5 months ago)

Commons Chamber
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Kevin Foster Portrait Kevin Foster
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It is concerning to hear of those examples, because there are clear standards and procedures for how passports are delivered: they cannot, for example, just be left in a communal area. We have engaged DHL, which is normally our international agent for domestic deliveries, and have also used Royal Mail to return documents. However, I should be interested to hear some specific examples from my hon. Friend, and I am grateful for his comment that he and his caseworker have noticed improvements in recent weeks.

Philip Davies Portrait Philip Davies (Shipley) (Con)
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I know that the Minister has worked hard to reduce the backlog, and I am grateful to him for that, but, as I am sure he knows, there are still some issues. Can he tell us what proportion of Passport Office staff are back in the office, and, while he is at it, can he help me with the case of Wendy, who is still waiting for a passport? Her father died suddenly abroad, and in order to attend his funeral she needs to have her passport today. After the Minister has finished his duties in the House, would he mind helping me to chase up Wendy’s case so that she can try to get to her father’s funeral?

Kevin Foster Portrait Kevin Foster
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As we have said a couple of times before at the Dispatch Box, people involved in the passport operation have been back in the office for some time. However, we are happy to expedite cases like that of my hon. Friend’s constituent, when there are reasons for travel that are both compelling and compassionate. I am very sorry to hear of the bereavement that Wendy has suffered, and will be happy to look into how we can get the passport expedited for her.