(9 years, 2 months ago)
Public Bill CommitteesQ 38 Are parents and independent advisers aware of these flexibilities and able to encourage, in the negotiation of the claimant commitment, that the lone parent should raise these issues and talk to the jobcentre adviser about them?
Emma Stewart: How information is cascaded is really challenging within Jobcentre. We know that the Government have lost their ability to run campaigns effectively, but some investment is needed into how parents are made aware. For us, the issue of local enterprise partnerships, devolved activity, and how local authorities and LEPs work together at a district level to ensure that communication is made available to advisers is important. It cannot all be centralised.
Q 39 Picking up on the point about the support that is available for lone parents at Jobcentre Plus, we have seen a steady increase in the employment rate among lone parents. Is that because the advisory role being undertaken by Jobcentre Plus is working?
Neera Sharma: I believe that in some areas it is working, but there are huge geographical variations, especially for parents who have been out of the labour market for a long time or for vulnerable parents who may have disabilities or have a child with a disability. It varies incredibly from one area to another. Also, advisers have quite a lot of discretion in how they support families and deal with conditionality and sanctions, so I would reinforce Emma’s point around better training and guidance for staff in Jobcentre Plus, especially in their dealings with families who are vulnerable. They will see more of those families seeking their advice as the conditionality of parents with younger children starts to commence.
Emma Stewart: Can I just add that we have also seen a large increase in in-work poverty? The data on more lone parents working is clearly true, but the extent to which they are working in sustainable, quality jobs is not yet fully evidenced. We know from Work programme sustainability rates that the churn is still quite high for lone parents who are moved into work and moved off benefits, but then come back on because they find it hard to sustain a job as it is not paying enough.