Consumer Protection

Patricia Gibson Excerpts

Tuesday 11th June 2019 Commons Chamber

[Patricia Gibson (North Ayrshire and Arran) (SNP)]

This statutory instrument is not particularly controversial. Strengthening the law to protect consumers is always a good thing, particularly in product safety.

I remember participating in a few debates about the need for and the purpose of an office for product safety, which has now been set up, with the task of making regulation work, so that it protects people and enables businesses to understand their obligations. The need for that was particularly brought home to us following the dangers posed to consumers by the faulty Whirlpool tumble dryers, and the faulty Hotpoint fridge that apparently led to the Grenfell tragedy.

The need for greater scrutiny of product safety has required much sharper focus since the start of the UK’s preparations for departure from the EU, as Brexit raises a huge question mark over the future of the domestic product safety regime. In addition, there is no denying the uncertainty and costs for businesses as they try to plan ahead. We all share concerns that there could be genuine risks for consumers that the levels of product safety enjoyed as an EU member may well be under threat.

The provisions of the statutory instrument to give greater powers to the Secretary of State, under the auspices of the OPSS, to investigate claims about unsafe consumer products in the context of a national incident, are very important, as are those that would require the OPSS to work more closely with trading standards, offering additional protection to consumers alongside current arrangements.

The aim here, that an effective enforcement regime requires the UK to arrange and ensure that the relevant enforcement agencies have and use the necessary powers to take appropriate measures on product safety, is laudable. However, I would impress upon the Minister that in the wider context of product safety a poor deal or no deal from the EU has the potential to put our product safety system in real jeopardy. I wonder, given the strengthening of the OPSS’s role, what additional funding it will be allocated to fulfil its role properly. Given that it will work more closely with trading standards than at present, will that mean additional funding for trading standards across the UK, given that they are already extremely hard-pressed in the face of evolving and creative threats to consumers and their safety? Can the Minister guarantee that the necessary funding for the OPSS, which will be required to carry out its new responsibilities, will be forthcoming?

What preparation has the OPSS done to ensure that it is indeed ready to assume the increased responsibility? We can all agree that consumer safety matters, but we also know that regulating it and monitoring it must be properly paid for, so I would be interested to hear what responses the Minister has to that.

I end by commending to the Minister the Scottish Government’s new consumer protection Bill, and the new Consumer Scotland body, which will champion consumer rights and protections, which she may wish to examine to see what can be learned from Scotland—as I am sure the Scottish Government will examine with interest the provisions before the House today.

--- Later in debate ---

[Kelly Tolhurst]

The Government took a great step when they formed the OPSS in January 2018. The OPSS was given additional funding of £12 million a year to build national capacity for product safety. The expertise—the scientific-based research— that it will be able to undertake will aid and assist local trading standards in carrying out their own functions. This is very much a working-together situation. We have committed £190,000 to behavioural insights to date and invested £498,000 on social science research. Over the next three years, £4 million will be spent on upgrading the scientific facilities in Teddington, and £750,000 of support has been provided in 2018-19 for testing and training trading standards, and there is another £500,000 funding for trading standards to carry out product safety testing, and that will increase next year. We have also trained more than 250 trading standards authorities, which included training 800 people. Such training enables local trading standards to have free access to the technical British standards, which really equips them and supports them in identifying compliance issues.

Let me move on now to the issues raised by the hon. Member for North Ayrshire and Arran (Patricia Gibson). She was very concerned about funding, and as I have tried to outline, the OPSS will take a strategic role in supporting local trading standards. The statutory instrument ensures that we have a clear enforcement strategy, which gives the OPSS and the Secretary of State the powers that they need.

[Patricia Gibson]

Forgive me if the Minister has said this already and I have missed it, but given that the powers of the OPSS are to be strengthened, will there be an increase in personnel to support trading standards, and will the OPSS itself receive additional money—apart from the £12 million that it received when it was set up?

[Kelly Tolhurst]

The OPSS is ready. It is taking on not extra work, but an extra power, which it is quite ready to take on. I have already outlined what it has done in the case of Whirlpool.

I understand the concerns of the hon. Member for Washington and Sunderland West (Mrs Hodgson), and she is a great campaigner in this area. She will know that work is ongoing with regard to secondary ticketing. That matter is not related to this SI, but I am more than happy to speak with her directly outside the Chamber to give her some more assurances if that is what she wants.

I almost forgot the contribution of my hon. Friend the Member for Worthing West (Sir Peter Bottomley). I am grateful to him for raising those issues. We are looking at strengthening consumer protection, full stop. Perhaps we could meet. I have not spoken to him about this issue, but I am more than happy to meet him, so that we can investigate the matter further with the OPSS if necessary.

Without this order, we will not be maximising the potential of the new regulator. The British public would ultimately have less protection from unsafe and non-compliant products. Law-abiding businesses would have less protection in maintaining and growing their businesses and the UK economy, and that is not what this Government want. We are committed to making the UK product safety systems the best in the world, and ensuring that our regulators have the right tools to protect our people is a further step to achieving that goal Therefore, I commend this statutory instrument to the House.

Question put and agreed to.