Pat Glass
Main Page: Pat Glass (Labour - North West Durham)Department Debates - View all Pat Glass's debates with the Home Office
(9 years, 9 months ago)
Commons ChamberThis is a very important issue across our constituencies. I praise my hon. Friend for the work he has done to highlight the massive issues and massive cost of illegal sites. I will meet the chief constable of Essex again, but I, with the local government Minister, my hon. Friend the Member for Great Yarmouth (Brandon Lewis), have written to him to highlight the powers that the police have and that they should be using them.
T6. The Home Secretary will recall that working towards departure dates was a key strategy in dealing with last year’s passport crisis. My constituent, Mr Reed, applied for his passport this year well within the time scale. When it did not arrive, he contacted my office. We contacted the Passport Office with a week to go and were told that the Passport Office is no longer working to departure dates but has reverted to processing passports on the basis of when they are received, rather than when they are needed. As a result, my constituent lost his holiday. Another summer is coming. Will the Passport Office be using departure dates in an effort to avoid the crisis that we saw last year?
I am happy to look into the individual case that the hon. Lady highlights. The Passport Office is meeting all its current service standards in relation to renewals, so if a specific problem occurred in that case, we will certainly look into it.