Public Transport (Disabled Access)

Pat Glass Excerpts

Wednesday 12th October 2011 Westminster Hall

[Mark Lazarowicz (Edinburgh North and Leith) (Lab/Co-op)]

It is a pleasure to serve under your chairmanship, Mr Robertson, and I congratulate my hon. Friend the Member for Wigan (Lisa Nandy) on the way she introduced this important subject. I also congratulate the hon. Member for Blackpool North and Cleveleys (Paul Maynard). I have spoken about the issue in several debates, and I am grateful for the opportunity to make a few further points.

The starting point must be that measures to make it easier for disabled people to use mainstream public transport are simply part of a wider objective of ensuring equality for disabled people in society overall. Public transport should be accessible and affordable, so that disabled people can travel when and where they like. That is a basic principle of equality and human rights, and it underlines all that we should be doing in this area. I know that many hon. Members want to speak, so I shall make only a few comments.

As my hon. Friend the Member for Wigan said, the percentage of the population with a disability is substantial, and the figures for Scotland are even higher than those for the United Kingdom. It is estimated that about 20% of the population of Scotland have a disability. At some stage, almost all of us in the Chamber will have a disability, which shows the scale of the issue. People with mobility issues make around one third fewer trips than those without such difficulties. Disabled people are disproportionately dependent on public transport, and 60% have no car in the household, compared with 27% in the general population. In March 2009, only 53% of licensed taxis in Britain were wheelchair accessible, and in 2009-10, 39% of buses in Great Britain did not meet the accessibility requirements in disability discrimination legislation.

I am pleased to say that in my constituency the situation is considerably better. Every taxi, but not private hire cars, in Edinburgh must be wheelchair accessible. Two bus companies serve Edinburgh, and 100% of the buses operated by Lothian Buses, which is Britain’s largest publicly owned bus company, are accessible, as are 85% to 90% of the buses operated by First Group, to be fair. That illustrates the fact that we can make a difference and that changes can be made. It is a matter of political will, as well as legislation and regulations.

[Pat Glass (North West Durham) (Lab)]

I am grateful to my hon. Friend the Member for Wigan (Lisa Nandy) for securing the debate. Before coming to the House, I spent 30 years working in the area of special needs and disabilities, and my hon. Friend the Member for Edinburgh North and Leith (Mark Lazarowicz) is right to say that planning sits at the centre of those issues. If we put the needs of disabled people at the centre of our planning, whether for a leisure centre, a system, a school, a college or a train, we will get it right for those disabled people, but also for everybody else—that comes from 30 years’ experience.

[Mark Lazarowicz]

Absolutely. I intended to make that point later, but I shall deal with it now. It is essential that regulations are tightened and that funding is provided. The wonderful phrase “joined-up government” needs to apply in this area because there are many examples of simple things that could be done to improve access for disabled people. There are also examples of where the consequences of a minor local policy or local works were not thought through and had a detrimental effect on access for disabled people. I believe it would be good to retain the Disabled Persons Transport Advisory Committee, because whatever support is provided in-house by the Department for Transport, it will not have the same voice as an independent body that speaks for its users. I shall not go into that in detail, but we shall see what the Government have to say on the matter.

A lack of joined-up thinking can make a difference. For example, I have seen trains that have good accessibility, such as spaces for disabled people and a ramp that is operated either manually or automatically, so that when the train arrives at a station, people can leave it easily. However, there may be temporary works at the station—perhaps a barrier or building work has been set up, or a load of bricks has appeared at the end of the ramp—and people cannot get off. That point is not only about accessibility for people in wheelchairs; accessibility can be difficult for all sorts of people because, to put it bluntly, not enough thinking has been done on how to join up different aspects of a service.

I will refer again to Edinburgh, where 100% of Lothian Buses are now accessible to disabled people. A few years ago, a number of buses were introduced with an increased number of spaces for wheelchairs. However, there were a number of complaints, particularly from pensioner groups, because the buses would drive off quickly and people would lose their balance and fall over. The issue was solved simply by installing more rails and grips for people to hold on to once on the bus—a common-sense approach that was not thought of at the time, but which, due to consultation with local people, was resolved quickly. That is an example of the need for simple, joined-up government, as well as regulations and spending, and it is why the voice of disabled people is particularly important. There is no better way to understand where services or adaptations are needed than talking to those who use them.

I have two final points to make. First, the campaign for talking buses is an eminently sensible proposal that seeks the mandatory installation of audio and visual announcements on all new buses. The cost would be small compared with the overall cost of new buses, and that provision could be attained by amending the Public Service Vehicles Accessibility Regulations 2000. As I understand it, the Department for Transport currently does not intend to legislate on that, but I hope that the Government will change their position. Such a measure would make great common sense and be useful to all passengers, not just those with issues of accessibility.