Local Post Offices

Olly Glover Excerpts

Thursday 30th January 2025 Commons Chamber

[Olly Glover (Didcot and Wantage) (LD)]

I join others in thanking my hon. Friend the Member for Taunton and Wellington (Gideon Amos) for securing the debate, and I am grateful to the Backbench Business Committee for timetabling it.

As many Members have pointed out, post offices form a vital part of our local communities and high streets—millions of people depend on them—but in my Oxfordshire constituency, which contains many villages, they are under threat. These post offices are community hubs which play host to a number of services that are essential to local people and small businesses, particularly in rural areas. They provide vital human contact, and offer information and support for people who might otherwise be isolated, especially given suboptimal rural transport links. Just this week Karen Forman, a postmistress in Blewbury, told me that she had not only been contacted about many postal matters, but—this is relevant to what was said by the hon. Member for Dunstable and Leighton Buzzard (Alex Mayer)—had been contacted about a lost cat and a lost bunch of keys, and had helped someone to locate a bank card.

As other Members have noted, many post offices are facing rising operating costs, and the services that they offer do not generate much revenue—an estimated 1.7p per transaction—which makes it hard to keep the lights on. We could do a great deal more to support our community branches. As we heard from the right hon. Member for Orkney and Shetland (Mr Carmichael), post offices can provide vital local services, but only if they are properly supported and invested in, and are staffed appropriately. Could we, for example, make more use of post office hubs? Could they help people who are digitally excluded to book medical appointments on the internet, or provide services such as printing? Of course, we also need to secure justice for the wronged postmasters—and the flawed Horizon system is still being used—as well as giving more support to the people who have been neglected as a result of that scandal.

The post office network and the hard-working postmasters and postmistresses are in dire need of our support in villages such as Blewbury, and many more in my constituency and those of other Members.