Oliver Heald
Main Page: Oliver Heald (Conservative - North East Hertfordshire)Department Debates - View all Oliver Heald's debates with the Cabinet Office
(5 years, 10 months ago)
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Oliver Dowden
The Government Digital Service is committed to ensuring full accessibility to all public services, including in our home nation languages, and it will certainly look into that point.
Sir Oliver Heald (North East Hertfordshire) (Con)
My hon. Friend will be aware that, across the public service, appointments are being missed with experts including general practitioners, consultants, nurses and employment advisers. Is there a role for technology in prompting members of the public to attend these expensive and important appointments?
Oliver Dowden
My right hon. and learned Friend is absolutely correct, and this is a perfect example of how we can use technology. Indeed, in my experience many GP surgeries already use methods such as text messages to prompt people not to miss their appointments. He will have seen from recent announcements that the Health Secretary is genuinely committed, as are the Government, to investing large sums in the greater use of technology in healthcare.