Water (Special Measures) Bill [Lords]

Debate between Nusrat Ghani and Allison Gardner

2nd reading
Monday 16th December 2024 Commons Chamber

[Dr Allison Gardner (Stoke-on-Trent South) (Lab)]

In my constituency, we do not have a single unpolluted watercourse. Last year, on the Conservative Government’s watch, Severn Trent Water, the company that covers my constituency, was responsible for over 60,000 sewage overflows nationally. In Stoke-on-Trent South, we have had 24 sites polluted by 337 sewage dumps lasting a total of 1,570 hours.

I have spoken many times about the impact of flooding and sewage pollution in my constituency. I have highlighted the ongoing battle of the village of Upper Tean to combat frequent flooding and pollution of the River Tean. Upper Tean’s village recreation space, with a children’s playground, is frequently flooded with sewage-contaminated water. The people of Upper Tean are good people, and are willing to work with all agencies via the newly created Tean flood action group to positively rectify these problems. Indeed, the most recent meeting had a positive outcome, in that a particular outflow will have CCTV monitoring installed to address the issue of false sensor recordings and to address poor communication within Severn Trent regarding the reporting of incidents. Through local meetings with the people who are affected and with local water representatives who come in good faith, we can make change.

Following on from our experience in Upper Tean, I cannot stress enough the importance of listening to consumers and empowering the citizen voice, so I am pleased to note that new section 35B of the Water Industry Act 1991 will require that consumers be involved in the water companies’ decision-making processes, and I welcome the Secretary of State’s announcements regarding the requirement for customer panels. I want to ensure that guidelines are laid out so that such panels are not tick-box consultations that can be manipulated with clever questions. They must be truly participatory, with diverse input, offering constructive criticism and solutions that make a difference in real life. We must always put the people and their voice at the heart of decision making.

In Tean, after much prolonged pressure, we have seen that we can develop positive local relationships between representatives of water companies and citizens. However, the same cannot be said of the chief exec, who seems rather resistant to meeting or even replying personally to emails, but is quite happy to take her bonus. As such, I welcome the Bill and its focus on empowering regulators to hold the water companies and their chief executives to account, including by blocking bonuses, bringing criminal charges and being able to implement automatic, severe fines. People are fed up of being taken for mugs—cash cows to deliver paydays for shareholders. We bathe in sewage while shareholders and execs are showered with dividends and bonuses. This Bill is just the start of this Labour Government’s journey to hold those companies to account, bringing an end to the profiteering and the decay of our water infrastructure, and to turn the tide on pollution. It should be supported by Members on all sides of the House, and I hope it sails through today.

[Madam Deputy Speaker]

I call Ellie Chowns, a member of the Select Committee.