(7 years, 4 months ago)
Commons ChamberAs I have said, there were two aspects to the testing. We had pilot areas in which we tested the delivery, working with the providers, and that was very successful, particularly in the city of York and North Yorkshire, where I was yesterday. In relation to the system, we had 4,000 parents involved. Indeed, I had a run-through to demonstrate how the system works. However, there are sometimes complications when people change jobs or when self-employed people’s accounts have not been submitted. In such cases, the telephone service can be used as a back-up.
It is clearly important to resolve the problems as quickly as possible. My hon. Friend the Member for Oxford West and Abingdon (Layla Moran) asked a number of factual questions, along with some others, which the Minister has not been able to answer directly today. Will he write to all those who have participated in the urgent question by the end of business on Thursday, so that we may have a full understanding of the picture?
I will certainly be happy to give updates. As I have said, we have now passed 143,000 valid applications—not 120,000, as the hon. Member for Manchester Central (Lucy Powell) suggested earlier—and I would be more than happy to give the right hon. Gentleman ongoing updates on that.