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Written Question
Energy: Meters
Wednesday 8th May 2024

Asked by: Nickie Aiken (Conservative - Cities of London and Westminster)

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what steps her Department is taking to help support people who require entry to a neighbour's property for the purpose of recording their energy meter readings.

Answered by Amanda Solloway

Rights of entry are governed by civil law, not energy policy or regulation. Energy suppliers have limited rights of entry to fit, fix and read meters. Whether an individual or energy supplier is able to enter a property which is not the home of the customer is a matter of civil law. Householders can seek advice from organisations such as Citizens Advice.