(3 weeks, 6 days ago)
Commons ChamberMy hon. Friend is absolutely right. That is why the introduction of the public interest test to end outsourcing by default is so important for systemic change.
My team are dealing with 18 civil service pension scheme cases. One of them involves Frosoulla, from Glastonbury, who took partial retirement earlier this year to care for her 92-year-old mother. She has made more than 15 calls to Capita and each time been reassured that her case has been prioritised—but she still has not had any correspondence at all, and she has no pension to draw on. After years of public service, she deserves better. How does the Minister intend to restore confidence for people like Frosoulla, who simply want access to the money that they have worked hard to earn?
The only way to restore confidence is quite simply to get this service to the level it should be at—to the level that her constituent deserves.
(7 months, 2 weeks ago)
Commons ChamberIt is always good to hear from my hon. Friend, and indeed from Robert. As I indicated, we will look to have agreed the youth experience scheme by the time of the next UK-EU summit and my hon. Friend can be assured that it will be a priority for the Government.
Mandatory method of production labelling on animal-derived products could improve animal welfare and increase UK farm profits by over £46 million annually, but we must make sure that the UK-EU SPS agreement is aligned on standards and quality so that British farmers in Glastonbury and Somerton and across the country are not undercut by lower welfare imports. Can the Minister outline what progress has been made on negotiating a comprehensive SPS agreement?
SPS negotiations are under way and we want to complete them by the time of the next summit. If the hon. Lady writes to me on the specific issue she raised, I will address it in detail.
(1 year, 3 months ago)
Commons ChamberIn the course of the work I have done, I have not only spoken to groups in Scotland, but engaged with the Scottish Government’s Health Minister on this matter. On the pace of the payments, IBCA has taken a test-and-learn approach, which allows it to deal with a sample of the cases and then subsequently to scale up. IBCA is operationally independent, but I stand ready to provide all the support I can to speed up the payments.
My constituent Hazel, from Street, was infected with hepatitis C in the 1970s after receiving blood products following the birth of her child. She suffered years of ill health and related problems, and is still waiting for the infected blood compensation scheme. Her case is truly heart- breaking, so what assurance can the Minister provide to people like Hazel that they will soon be supported?
First, I express my sympathy and, I am sure, that of the whole House to Hazel in respect of what she has been through. The assurance I give is that this Government will act at pace. That is what we did in putting the first set of regulations in place by 24 August last year and by putting the second set of regulations in place by 31 March this year. I continue to stand ready to help and support IBCA, which is operationally independent, in any way that I can to speed up the payments.