Oral Answers to Questions

Debate between Nick Thomas-Symonds and Lauren Edwards

Thursday 5th March 2026 Commons Chamber

[Lauren Edwards (Rochester and Strood) (Lab)]

Earlier this week, those of us on the Public Administration and Constitutional Affairs Committee took evidence from the Cabinet Office on the significant issues with the administration of the civil service pension scheme—issues that are plaguing many of our constituents. It was quite clear that poor contract management played a role, particularly in building up a significant backlog of cases ahead of the problematic transfer to Capita. What steps are being taken in the Cabinet Office to improve the management of contracts with private suppliers, so that this does not happen again?

[Nick Thomas-Symonds]

I am grateful to my hon. Friend and to PACAC for the work they are doing on this. As I indicated, our first priority is to deal with the immediate situation through hardship loans, and then through a robust recovery plan. My hon. Friend is absolutely right that management of these contracts and robust enforcement of contractual terms will be vital going forward.