Personal Independence Payments (Wales) Debate
Full Debate: Read Full DebateDepartment: Department for Work and Pensions
Nick Smith
Main Page: Nick Smith (Labour - Blaenau Gwent and Rhymney)Department Debates - View all Nick Smith's debates with the Department for Work and Pensions
Personal Independence Payments (Wales)
Nick Smith Excerpts(10 years, 3 months ago)
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Nick Smith (Blaenau Gwent) (Lab)
One of my disabled constituents was given a two-week assessment slot that had already elapsed. According to the media, civil servants are now helping Capita to deal with the backlog. Does my hon. Friend agree that this botched benefit is causing nothing but distress throughout the country, and that the implementation of PIP has been a total shambles?
Susan Elan Jones
I agree wholeheartedly with my hon. Friend. Indeed, when the Prime Minister announced that the system would change to migrate those on disability living allowance to a personal independence payment, surely that was not part of the promises he made. When PIP was first introduced last year, surely the waiting times, the missed calls and the assessments for which staff have failed even to turn up were not part of the deal. In the debate today and whenever we discuss PIP in Wales, we are talking about real people—people with serious health conditions and real individuals with real families, who are desperately struggling.
I am certain that it is hard enough to fight cancer without having to fight Capita and, by extension, the Department for Work and Pensions. Capita is letting down people in real need. The Government are letting struggling people down by not stepping in and getting the mess sorted out. Waiting times for assessment have been so long that, in some cases, people with terminal conditions have died before receiving a penny—and yet Capita remains in place and the Department for Work and Pensions has not even imposed a fine. This is a scandal of national proportions.
Some of the most vulnerable people in Wales are being let down—and yet every single taxpayer throughout our land is being asked to foot the bill for a totally inadequate service. For the sake of my constituents in Gwynfryn and Penycae, and people everywhere in Wales, I urge the Government to take action now. It is time that the Department for Work and Pensions did its job. And it is time that the relationship with Capita was sorted out, or for that company to be given the boot.