Access to Redress Schemes

Debate between Nia Griffith and Sharon Hodgson

Thursday 18th April 2024 Commons Chamber

[Dame Nia Griffith (Llanelli) (Lab)]

I congratulate the hon. Members who secured this debate and the hon. Member for Tiverton and Honiton (Richard Foord) who opened it and raised some very important issues in respect of delivering appropriate redress schemes in a timely manner.

Today, we have heard from the hon. Member for Christchurch (Sir Christopher Chope) about vaccine damage and from the hon. Member for Motherwell and Wishaw (Marion Fellows) about the Post Office and the constraints of non-disclosure agreements. My right hon. Friend the Member for North Durham (Mr Jones) has brought his expertise and track record of campaigning to the Chamber to speak on the Post Office and the miners’ compensation schemes. And we heard from the right hon. Member for Orkney and Shetland (Mr Carmichael) on a saving scheme and the missed opportunities by the watchdog to prevent people from becoming victims of that scheme.

By definition, those who are eligible for redress schemes will already have suffered detriment, and many, as we have seen with the infected blood scandal and the Post Office Horizon scandal, will have spent years battling for recognition and justice, and suffering avoidable hardship. We therefore owe it to them to ensure that we get the redress schemes right, and that they are set up as promptly as possible and operate as efficiently as possible, while ensuring that we protect the public purse from fraudulent claims. Learning from previous schemes, so that we are not constantly reinventing the wheel or repeating mistakes, and building up corporate expertise are therefore of vital importance. Each scheme will, however, have its own complexities and sensitivities, and it is important that they are fully recognised.

As my right hon. Friend the Member for North Durham highlighted, victims should be at the centre of designing redress schemes. The National Audit Office produced a briefing in 2008, building on the experience of some previous compensation schemes, such as the miners’ chronic obstructive pulmonary disease and vibration white finger schemes, which are all too familiar to my right hon. Friend, to me and to other colleagues who represent former coalmining areas. The NAO briefing stressed the importance of the right governance and project management, committing sufficient effort and appropriate skills to setting up schemes, considering the capacity needed, designing out the likely bottlenecks or delays, and being prepared to deal with external pressures. There may well be further lessons to learn since then. In January, my hon. Friend the Member for Hackney South and Shoreditch (Dame Meg Hillier), who chairs the Public Accounts Committee, asked the National Audit Office to

“conduct a thematic review of government compensation and financial redress schemes”,

and the National Audit Office agreed to do so. I look forward to reading that report.

Sadly, as we have seen in instances such as Hillsborough, the infected blood scandal and the Post Office Horizon scandal, long before getting to any form of redress scheme, actually getting to the truth in the first place can be an uphill struggle, with victims vilified, shamed, shunned, imprisoned and financially ruined. On 6 December last year, when the Government published their response to the Hillsborough report, the Opposition, along with the victims’ families, were bitterly disappointed that the Government stopped short of proposing a Hillsborough law, which is why I raised it at Prime Minister’s questions that day. This week, we marked the 35th anniversary of Hillsborough tragedy. As hon. Members will have heard, my right hon. Friend the Leader of the Opposition raised the proposed law again with the Prime Minister yesterday, but we still received no positive response.

The purpose of a Hillsborough law would be to prevent such a hideous cover-up by the authorities, which was an appalling affront to the survivors and the devastated families of those who died, and left them having to struggle for far longer to get justice. The purpose of the proposed Hillsborough law would be to put a legal responsibility on public officials to tell the truth in any form of formal inquiry or proceeding, and to ensure that individuals would face criminal sanctions if they breached that law. To be honest, it is extraordinary that that is not already the case. Importantly, the proposed Hillsborough law would also provide victims with parity of legal funding in inquests. That would avoid the sort of David and Goliath situation where victims simply cannot afford to challenge the authorities.

All public bodies need to be open-minded and even-handed when considering complaints or hearing from whistleblowers, and not rush to cover up and silence concerns, and hound whistleblowers out of organisations. Those in charge of public bodies need to contemplate the thought that mistakes may have been made, systems may be at fault, and there may be individuals who do not hold to the ideals of public service, or inappropriate cultures within an organisation. Often, early recognition and acknowledgment of a problem could help to bring justice sooner to victims, prevent further victims and ultimately save the public purse. Instead, it seems to take years of struggle, heartbreak, investigative journalism and even TV dramas before the victims’ voices are heard and believed, and justice is delivered. In terms of whistleblowers, I think of the senior paediatrician in the Letby case who raised concerns. Even though he was a senior paediatrician, his concerns were dismissed, and Letby went on to murder again—all the more tragic, because it could have been avoided.

To return to the redress schemes, it is all very well looking at best practice and trying to build on previous experience to streamline matters and avoid reinventing the wheel. Skilled civil servants can have the very best guidelines in the world, but without political will from the Government to prioritise, victims will continue to wait, and sadly some may never live to receive their compensation.

[Mrs Hodgson]

On whether people survive to get justice, I draw attention to Baroness Cumberlege’s “First Do No Harm” report on the harm caused by mesh, sodium valproate and Primodos. A lot of those victims are already dying. My mam is one of the victims of mesh. She will be 80 in January, and I hope that she lives to see some compensation and redress. Does my hon. Friend agree that these things really have to be sped up, because it is not fair? When people have been harmed, in this case by the state through medical interventions, redress should be forthcoming quickly.

[Dame Nia Griffith]

Indeed. My hon. Friend makes an important point.

Recently, the Government have dithered and delayed on three high-profile redress schemes. I will turn first to the Windrush scandal, which revealed the huge injustices in our citizenship and nationality system. The scheme was set up in 2018, but a Home Affairs Committee report in 2021 pointed out that in early 2021, the average time from claim to payment was some 434 days. Even in February this year, the Home Office’s own data showed that some 14% of live claims were dragging on for more than six months.

As we have made clear in this House, Labour is determined to ensure that the Windrush generation and families get the compensation and justice that they are owed. If necessary, we would place the Windrush compensation scheme outside the Home Office if it continued to fail. Labour has plans to restart and improve community engagement and outreach work to encourage applications to the scheme and speed up compensation payments, to ensure that every victim gets every penny of the compensation that they deserve. As part of our commitment to the recommendations of the Wendy Williams review, Labour would establish a Windrush commissioner to monitor the compensation scheme and the re-establishment of the major change programme and the Windrush unit within the Home Office, and to be a voice for the families affected, to ensure that a scandal like Windrush can never happen again.